Crescent Bank & Trust

Tina I. 

on Citysearch

13 years ago

WORST BANK AND WORST CUSTOMER SERVICE EVER. They are very immature and disrespectful. They make a lot of broken promises that cause you to loose money.DON'T MAKE THIS MISTAKE! 

c s. 

on Citysearch

13 years ago

such a hassle and empty promises – They harass me and call if the payment is even a day late..they called up to 6 times in a row. I got a few months behind due to loss of job and they repoed my car 4 days before i got money to pay everything and i didnt receive a notice in the mail about it until a week later. They screwed me out of money for storage by ignoring my calls friday when i was trying to get the car. made me pay for the weekend. monday she wont return my call or answer and i keep getting hung up on. They need to t... read more

Lori C. 

on Citysearch

14 years ago

Incredibly frustrating employees – I have had my car loan with Crescent Bank since June, 2010. I got a call from a woman in January 2012 telling me that my payment was not received. I checked my bank account and called her back to tell her that the check had cleared.. I have never been late on a payment and I even document the date that I mail my payments. She wasn't able to explain what happened, but assured me that everything was okay with my account. Of course, she didn't apologize. On March 13, 2012 I had a message on my... read more

Ahshayla J. 

on Citysearch

14 years ago

I hate this bank – I am so confused, I asked these people eight months ago how much did I owe on my car and they told me 5,400. Please tell me why eight months later I ask the same question and they tell me 5,379. I dont understand.......?????? These people are total rip offs! They are rude!!! The only one that I will deal with is Candace Ayers in the VA office she is very nice and respectable! 5 stars to you Candace!!!!!!! 

Mrs H. 

on Citysearch

14 years ago

Crescent Bank- Manager's – I agree the same happened to me. I got behind 1 payment and tried to get the mto add it to the back of the loan, they informed me they could not do that. I got behind again and tried to call and set up payment arrangements with my rep a lady grabs the phone and starts telling me how she is the manager and she does not care what the gentleman told me that we had no deal, that either I pay my payments by 5 or she was taking my car. I was only asking for another week to make 3 payments not just 1. She... read more

gnola 

on Citysearch

14 years ago

crescent bank aweful – the employees are super rude and make paying over the phone incredibly difficult. i would think that since they are a bank they might want my payment but evidently not. 

JandTKeeling 

on Citysearch

14 years ago

Crescent Bank - it is what you make it.... – I financed a car with Crescent Bank 3 years ago. I have horrible credit and they were literally the ONLY bank who would finance me. I had to pay a lot of interest (21%) and yes, when I was late with payments, they were calling every day, and very pushy about getting their money (Not to mention, the extra interest and fees I had to pay for being late was insane). But it was THEIR money, so really, as frustrating as it was for me at the time, they were right and I was wrong. The fac... read more

fedupwithcrescentbanks 

on Citysearch

15 years ago

GO OUT OF BUSINESS PLEASE.NASTY!!!!!!!!!!!!!!!!! – I AM WITH THE REST OF THE MISINFORMED CLIENTS OF CRESCENT BANK AND TRUST ,I ALSO WAS WITH ANOTHER FINANCE COMPANY(QUEST)WHICH SOLDED OUT TO THIS INTEREST EATING COMPANY,I HAVE NEVER MISSED A PAYMENT ,BUT GOT BEAT FROM THE CAR COMPANY(ALLSTAR) WITH A LEMON,EVERYTHING THAT LOOK GOOD ISN'T,ANYWAY I FINALLY GOT FED UP WITH THIS VEHICLE ASK CRESCENT BANK NOW TWO WEEK TO PICK THE VEHICLE UP,THEY TOLD ME ITS A THIRTY DAY PROCESS ,BUT STILL CALLING ME WHEN AM I GOING TO MAKE THE PAY... read more

lawanda mccray 

on Citysearch

16 years ago

Absolutely not a good – what the heck did i do to deserve this company/or so called bank??? I have never been so confused in all my days,everytime I called I get these nasy attitude women that sound like they're asleep or eating while they suppose to be working,u know who i'm talking about its several of u. Everytime I call i get the same dang thing,i say whats my early payoff,its always the same number and I'm like how is it that a customer pays 6 month at a time has the same payoff number..they suck my contract was invalid... read more