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Crescent Bank & Trust
- Banks
- New Orleans, LA
About this business
At Crescent Bank & Trust, we take great pride in being a financial partner who serves you with the respect and security you deserve. While we specialize in providing auto loans to high-risk consumers in offices across 23 states, we also offer robust personal and business banking services to a number of communities throughout Louisiana. Our 25 years of experience has made us one of the most trusted lenders and banking service providers, and we will be here when you need us. Contact us to know our other office services and loc... read more
Location details
1100 Poydras St, Ste 100, New Orleans, LA, 70163, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
WORST BANK AND WORST CUSTOMER SERVICE EVER. They are very immature and disrespectful. They make a lot of broken promises that cause you to loose money.DON'T MAKE THIS MISTAKE!
such a hassle and empty promises – They harass me and call if the payment is even a day late..they called up to 6 times in a row. I got a few months behind due to loss of job and they repoed my car 4 days before i got money to pay everything and i didnt receive a notice in the mail about it until a week later. They screwed me out of money for storage by ignoring my calls friday when i was trying to get the car. made me pay for the weekend. monday she wont return my call or answer and i keep getting hung up on. They need to t... read more
Incredibly frustrating employees – I have had my car loan with Crescent Bank since June, 2010. I got a call from a woman in January 2012 telling me that my payment was not received. I checked my bank account and called her back to tell her that the check had cleared.. I have never been late on a payment and I even document the date that I mail my payments. She wasn't able to explain what happened, but assured me that everything was okay with my account. Of course, she didn't apologize. On March 13, 2012 I had a message on my... read more
I hate this bank – I am so confused, I asked these people eight months ago how much did I owe on my car and they told me 5,400. Please tell me why eight months later I ask the same question and they tell me 5,379. I dont understand.......?????? These people are total rip offs! They are rude!!! The only one that I will deal with is Candace Ayers in the VA office she is very nice and respectable! 5 stars to you Candace!!!!!!!
Crescent Bank- Manager's – I agree the same happened to me. I got behind 1 payment and tried to get the mto add it to the back of the loan, they informed me they could not do that. I got behind again and tried to call and set up payment arrangements with my rep a lady grabs the phone and starts telling me how she is the manager and she does not care what the gentleman told me that we had no deal, that either I pay my payments by 5 or she was taking my car. I was only asking for another week to make 3 payments not just 1. She... read more
crescent bank aweful – the employees are super rude and make paying over the phone incredibly difficult. i would think that since they are a bank they might want my payment but evidently not.
Crescent Bank - it is what you make it.... – I financed a car with Crescent Bank 3 years ago. I have horrible credit and they were literally the ONLY bank who would finance me. I had to pay a lot of interest (21%) and yes, when I was late with payments, they were calling every day, and very pushy about getting their money (Not to mention, the extra interest and fees I had to pay for being late was insane). But it was THEIR money, so really, as frustrating as it was for me at the time, they were right and I was wrong. The fac... read more
GO OUT OF BUSINESS PLEASE.NASTY!!!!!!!!!!!!!!!!! – I AM WITH THE REST OF THE MISINFORMED CLIENTS OF CRESCENT BANK AND TRUST ,I ALSO WAS WITH ANOTHER FINANCE COMPANY(QUEST)WHICH SOLDED OUT TO THIS INTEREST EATING COMPANY,I HAVE NEVER MISSED A PAYMENT ,BUT GOT BEAT FROM THE CAR COMPANY(ALLSTAR) WITH A LEMON,EVERYTHING THAT LOOK GOOD ISN'T,ANYWAY I FINALLY GOT FED UP WITH THIS VEHICLE ASK CRESCENT BANK NOW TWO WEEK TO PICK THE VEHICLE UP,THEY TOLD ME ITS A THIRTY DAY PROCESS ,BUT STILL CALLING ME WHEN AM I GOING TO MAKE THE PAY... read more
Absolutely not a good – what the heck did i do to deserve this company/or so called bank??? I have never been so confused in all my days,everytime I called I get these nasy attitude women that sound like they're asleep or eating while they suppose to be working,u know who i'm talking about its several of u. Everytime I call i get the same dang thing,i say whats my early payoff,its always the same number and I'm like how is it that a customer pays 6 month at a time has the same payoff number..they suck my contract was invalid... read more
Frequently asked questions about Crescent Bank & Trust
How is Crescent Bank & Trust rated?
Crescent Bank & Trust has a 1.5 star rating with 75 reviews.
When is Crescent Bank & Trust open?
Crescent Bank & Trust is closed now. It will open on Monday at 9:00 a.m.
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