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Cream City Kitty Clinic
- Emergency Pet Hospital
- Waukesha, WI
About this business
Veterinary Clinic exclusive to cats
Location details
1900 Pewaukee Rd Ste A, #A, Waukesha, WI, 53188, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Recommend Dr. McDonald but we were treated very rudely by other staff My cat (RIP) was a patient at this clinic many years ago. We loved both the vets on staff and they were both great with my cat. However, we left this practice due to the recurring rude treatment we received from the staff, mainly the office manager there. We were ignored, spoken to rudely and our questions were dismissed by several staff on multiple occasions. I left in tears when my cat was very ill and we were dismissed by the rude office manager as well... read more
Happy Bengals I have been happy with the past seven years of service. Having adopted two Bengals, there were many unanswered questions and problems surfaced. My male was diagnosed with an ongoing urinary problem that has been monitered and under control. My female developed thyroid problems. Properly diagnosed and monitered, she is fine with daily meds. Without the proper diagnosis and meds, both of these cats might have been put to sleep. Instead, I have had years of joy with my cats, and happy with my clinic choice.
Rude staff I left this clinic this fall. The final straw was Joans rudeness when I asked a question about food. The staff was less than compassionate when I was having my cat treated for a terminal disease. I was just given devasting news and was shook up when I was checking out. They treated me as if I was invisible as they carried on a conversation about horses and a vacation one of them just went on. The staff rudeness wasn't just a one time ocassion when I was upset. It was a very common thing I encountered over the year... read more
Would not go there again The vet here was ok, properly diagnosed our cats diabetes, but I was very put off by the staff here. The office was chaotic with mess everywhere, no one at the desk seemed to have a clue when I asked any questions. Their prices are reasonable but there are better clinics out there.
Cream City Kitty Clinic The staff here is wonderful. Whether it's an emergency situation or a preset appointment, they always take a great deal of time with your pet. Always willing to answer any questions that you might have.
Do not handle difficult situations well Our cat died while boarding at Cream City Clinic. We do not blame the clinic for our cat's death, but we did not appreciate the unacceptable way they handled this difficult situation.
Staff is Rude I have been taking my cats to this clinic for about 8 years now. Dr. McDonald has always been great and very nice, she even wrote my landlord a letter so I did not have to declaw. But, the other staff members always treated me like less than. Not to mention, one of my cats has had a long ongoing urinary issue and nothing they have done has helped the problem. Part of me feels like they just didn't solve it so I had spend more money there. They seem to push the brands of food the sell (expected) and didn't offer... read more
vets great, not so much the staff The vets here are really vary good, but the staff leaves much to be desired !!! I thought maybe, it was just me, then I read these other reviews, and found that they ARE rude and condescending. I have been going here for years, only to watch the cost of there services go skyrocketing, and the professionalism shown to there customers plummet.
Cream City Kitty Clinic This is the place to go to if you love your cat. My cat is terrified of dogs (especially large ones) and doesn't have to deal with a waiting room with dogs sniffing at her. My cat gets good care, I never have to wait long, and the vets are nice and professional. There are a variety of beautiful cats that make themselves at home in the waiting room. The prices are more reasonable than the last vet I went to.
Frequently asked questions about Cream City Kitty Clinic
How is Cream City Kitty Clinic rated?
Cream City Kitty Clinic has a 4.5 star rating with 186 reviews.
When is Cream City Kitty Clinic open?
Cream City Kitty Clinic is closed now. It will open at 9:00 a.m.
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