Crate & Barrel

Allen Cutler 

on Google

a month ago

Do not order custom furniture. We ordered a very expensive sectional. The sales associate promised 6-8 weeks. It’s 11 weeks and counting. Last we were told it would arrive this weekend- never heard from the delivery department. Unless you’re okay being lied to in order to make a sale - and waiting 3 months for your furniture… We can’t cancel the order because “all sales are final” on custom orders. Apparently they can just keep our money indefinitely and never deliver the product. We’re about to go on a 2 weeks vacation…. Wh... read more

Stephanie Gereb 

on Google

a month ago

Went in to buy my brother an espresso machine, nearly no one was there to help figure out if there were any machines in stock. Employee in front, blondish, told me to knock it off with messing with the complementary coffee machine. Felt like I was being told off as if I were a child. Customer service here is horrible 

Walter Leviz 

on Google

a month ago

My wife and I are frequent visitors at Crate & Barrel—we honestly love this store. We never leave empty-handed, there’s always something we find that’s just right. Recently, it was time to upgrade our living room furniture, and of course, we came straight here. The salesperson was super helpful and walked us through a bunch of great options without any pressure. What we really appreciate is how friendly and welcoming everyone is. From the moment you walk in, you’re greeted with a smile. The staff really knows their stuff—the... read more