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Crate & Barrel
- Consumer Goods
- Northbrook, IL
About this business
Location details
1250 Techny Rd, Northbrook, IL, 60062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have spent a lot of money at C&B over the years and am very disappointed with the service for my most recent order. I understand that due to the current situation latitude needs to be given, however, if you cannot offer a basic level of service you should not be selling items online. My home delivery was suppose to take place today and I have never received a call with a time. I have spent a combined total of 2.5 hours on hold on the phone, sent text messages, submitted my phone number 3 days ago for call back, and called ... read more
I could not be more disappointed by the terrible customer service I received when purchasing a "custom" sectional sofa from Crate & Barrel. I am stuck with a sectional sofa that the whole family doesn't like and I wanted forever for. I tried to switch my order (while the product was still on backorder and not even available yet) after the 3 day mark and they refused to help me. Sofa snuggles during this crazy shelter in place chaos would be amazing if we could actually enjoy the sofa we wanted. SO BUMMED
Great place to work, friendly staff, and great benefits!
Frequently asked questions about Crate & Barrel
How is Crate & Barrel rated?
Crate & Barrel has a 5 star rating with 5 reviews.
When is Crate & Barrel open?
Crate & Barrel is closed now. It will open at 9:00 a.m.
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