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We Believe the Difference is Trust. At Crash Champions, you're backed by a team of certified professionals who have also earned the trust of the nation's leading insurance providers. We provide free professional estimates, back every repair with a written lifetime guarantee, and communicate through every step of the process. That's trusted collision repair experience - with a personal touch.
135 E. Hill St, Monroe, WA, 98272, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
5 Star : My Experience The staff were quick, thorough, polite, kept me well informed throughout the process, and my vehicle came out fully repaired and clean! Was a very satisfactory appt/staff/experience! 5 Star : Likely to Recommend 5 Star : Repair Quality Excellent professional, timely and courteous staff! 5 Star : Customer Service Excellent professional and helpful staff! 4.5 Star : Returned Clean
2.5 Star : Likely to Recommend Still not convinced you completely understand how to treat customers. I only used crash champions because it was who at fault persons insurance worked with. 4 Star : Repair Quality I see that service king has carried over their process of asking people for 10 ratings instead of earning them. You shouldn’t have to ask for a 10, your work should speak for itself. 4 Star : Customer Service I had to call for updates instead of being called.
5 Star : Likely to Recommend 4.5 Star : Repair Quality 4.5 Star : Customer Service
5 Star : Likely to Recommend 5 Star : Repair Quality Work was on time and looks great. 5 Star : Customer Service 5 Star : Returned Clean
5 Star : My Experience Great job communicating every step of the way. The drop off and pick up processes were seamless, the staff was super helpful, and I was surprised to find a cleaned out and freshly washed car upon pickup! Thank you!! 5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service 5 Star : Returned Clean
4 Star : Likely to Recommend 3.5 Star : Repair Quality Lead time to complete repairs was too long. Just from quote to repair it took 3 months. 4 Star : Customer Service 5 Star : Returned Clean
4.5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service 5 Star : Returned Clean
5 Star : My Experience I loved the texts telling me what stage my car was in. Great communication. My car looks brand new. I was very surprised to get my car back so soon. Meghan was delightful at the front desk. They cleaned my car and I felt like I was in a brand new car when I drove off the lot. Could not have been happier. Bonus…lifetime warrenty on their work. Perfect!
5 Star : Likely to Recommend 4.5 Star : Repair Quality Repair looks overall very good. The only small issue is the new paint doesn’t exactly match but I assume as it ages they will blend together better. I don’t have a lot of experience in how paint should match after a repair but overall very well done thank you. I will gladly use crash champions again should I need another repair in the future 5 Star : Customer Service
Crash Champions Collision Repair Monroe has a 4.8 star rating with 527 reviews.
Crash Champions Collision Repair Monroe is closed now. It will open on Monday at 8:00 a.m.
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