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Crash Champions Collision Repair - Chicago, IL

4.6
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About this business

While we may not be superheroes, Crash Champions' Certified network of repair centers strive to be your collision repair hero by treating you as a person, not as a situation! Our team's main mission is to get you back on the road, as quickly as possible, in your pre-crash state! Along the way, our team of customer service representatives and technicians work with you to make sure you understand the entire process. We also can assist with rental car arrangements (on site) and/or towing of your vehicle! Need help with insuranc... read more

Location details

870 W Division St, Chicago, IL, 60642, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
Review Performance in the last  
6 months
4.6628 reviews
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Eddie M.'s profile image
Eddie M. 
on Birdeye

2 months ago

Jay and Sam are nice people, they know what they are doing and very knowledgeable in the collision repairs industry. I don't have to wait for their call and make follow ups for the updates concerning repairs. They'll keep you informed. 

Tate C.'s profile image
Tate C. 
on Birdeye

2 months ago

I would like to commend David and his team over at the Red Bluff location in Pasadena, TX. I brought the vehicle to them with a damaged front bumper and the car was with them for nearly 8 weeks of maintenance. Every step of the repair process I was given updates, and the communication was top quality. David acquired all the parts needed for a repair and compassionately treated the vehicle like he owned it himself. Unfortunately, when I got the vehicle back, the rear bumper had been damaged at some point during the time it wa... read more

Janice G.'s profile image
Janice G. 
on Birdeye

2 months ago

I am 74 years old so it stands to reason that I have dealt with many companies for services. Recently, I was involved in a car accident. My insurance company sent me to Crash Champions in Valrico Florida. I don't usually bother with writing reviews, but I was compelled to let people know the about my experience. This company and their employees went above and beyond, not only was the repair excellent they filled my window washing tank, they put a fuse in because my turn signal was out. The fuse had nothing to do with the ac... read more

dante w.'s profile image
dante w. 
on Birdeye

3 months ago

Crash Champions 500 Frederick St Hagerstown, MD 21740 To start, I can 100% assure you that they are far from being champions. During my vehicles time there they managed to break a taillight that was not broken previously, did not notify us that they had broken it, then incorrectly repaired it instead of replacing it as if I would not notice. The bumper was painted and replaced but after a few days I noticed delamination of the paint in two areas and poor bumper fitment. The rear hatch was to be completely replaced which at ... read more

RAJ K.'s profile image
RAJ K. 
on Birdeye

3 months ago

FRAUD ! FRAUD ! FRAUD ! CRASH CHAMPIONS (18002 Bothell Everett Hwy, Bothell 98012) are group of scammers. I dropped off my car with an estimate for $ 1362.63. after 2 days i received a phone call from on of their Service advisor named " Craig Lockett" and said that i estimate go up more than 3 times to the from previous estimate and i have to repair my car from them. otherwise i have to pay them $400 to remove the repair bumper labor to fix my car anywhere else. i have no option to go to court / BBB. PLEASE DON'T WASTE Y... read more

RAJ K.'s profile image
RAJ K. 
on Birdeye

3 months ago

FRAUD ! FRAUD ! FRAUD ! CRASH CHAMPIONS (18002 Bothell Everett Hwy, Bothell 98012) are group of scammers. I dropped off my car with an estimate for $ 1362.63. after 2 days i received a phone call from on of their Service advisor named " Craig Lockett" and said that i estimate go up more than 3 times to the from previous estimate and i have to repair my car from them. otherwise i have to pay them $400 to remove the repair bumper labor to fix my car anywhere else. i have no option to go to court / BBB. PLEASE DON'T WASTE Y... read more

Scott T.'s profile image
Scott T. 
on Birdeye

a year ago

As an employee of crash champions I can say they do not pay their employees what they promise. I personally would not let them work on any of my vehicles. If you do prepare yourself to be in a rental for an extended period of time as there repairs take significantly longer than other shops. Not to worry though if you give them a bad survey they will basically give you anything you want regardless . So, if by chance you do take your car to them just know if you complain you will get what ever it is you want, With the exceptio... read more

Cory S.'s profile image
Cory S. 
on Birdeye

2 years ago

this body shop in Racine Wisconsin is a joke they are the rudest people had my truck there for three week and they did not call me they said waiting for the insurance company. i called the insurance company and they said they have the money and they called them. they said there was a dent and they had to take the box off of my truck. i said i did not want the dent fixed and do not take the box off they did not listen to me and the insurance company totaled my truck went to pick it up and the head liner was laying in the box ... read more

Salma S.'s profile image
Salma S. 
on Birdeye

2 years ago

I was rear ended and the person had State Farm and they accepted liability immediately. They gave me a list of repair shops. I called Crash Champions and they gave me an appointment and said they would fix the car that day. I arrived and I was informed that it was only an estimate and that the next appointment was six weeks out. It felt like a bait and switch but I went ahead and made the appointment even though my cars trunk could not be opened which was an inconvenience for me. I went to the appointment taking the morning ... read more

Frequently asked questions about Crash Champions Collision Repair

How is Crash Champions Collision Repair rated?

Crash Champions Collision Repair has a 4.6 star rating with 628 reviews. 

When is Crash Champions Collision Repair open?

Crash Champions Collision Repair is closed now. It will open tomorrow at 8:00 a.m. 

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