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Crash Champions Collision Repair

4.5

About this business

While we may not be superheroes, Crash Champions' Certified network of repair centers strive to be your collision repair hero by treating you as a person, not as a situation! Our team's main mission is to get you back on the road, as quickly as possible, in your pre-crash state! Along the way, our team of customer service representatives and technicians work with you to make sure you understand the entire process. We also can assist with rental car arrangements (on site) and/or towing of your vehicle! Need help with insuranc... read more

Location details

870 W Division St, Chicago, IL, 60642, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
4.5721 reviews
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frank f.'s profile image
frank f. 
2 months ago

They are scammers. I wish I read these reviews before I go there. They gave me an estimate of $2250.00. The bill came out to $3620. This is what the insurance is expected to pay. They lied to me and told me that insurance gets a discounted rate. I can see the opposite now since they charged the insurance 50% more than the initial estimate. NEVER again. Of course, they are going to make up some stuff why it costed 50% more than they told me. I could have done it cheaper somewhere else with a guaranteed estimate. Liars and sca... read more

jlyoun Y.'s profile image
jlyoun Y. 
5 months ago

We have a Crash Champion in Frisco and have never had a problem with them. They have always gotten everything done in a timely manner and have done great body work each time we had a collision or fender bender. However, we had to take our car to the one in Mckinney last time when my son was in a wreck because the Frisco one didn't do some of the work that was needed on it. At the Mckinney facility, the person who was assigned to us was rude and absolutely incompetent with his job. The manager got involved and was not much be... read more

Joan L.'s profile image
Joan L. 
10 months ago

most of crash champions locations are the smaller shops they bought and took over. Most of those shops had a better customer service than crash champions ever will have. they promise gold to customers and employees, but on the end it is a wooden stick. 

Eddie M.'s profile image
Eddie M. 
a year ago

Jay and Sam are nice people, they know what they are doing and very knowledgeable in the collision repairs industry. I don't have to wait for their call and make follow ups for the updates concerning repairs. They'll keep you informed. 

Tate C.'s profile image
Tate C. 
a year ago

I would like to commend David and his team over at the Red Bluff location in Pasadena, TX. I brought the vehicle to them with a damaged front bumper and the car was with them for nearly 8 weeks of maintenance. Every step of the repair process I was given updates, and the communication was top quality. David acquired all the parts needed for a repair and compassionately treated the vehicle like he owned it himself. Unfortunately, when I got the vehicle back, the rear bumper had been damaged at some point during the time it wa... read more

Janice G.'s profile image
Janice G. 
a year ago

I am 74 years old so it stands to reason that I have dealt with many companies for services. Recently, I was involved in a car accident. My insurance company sent me to Crash Champions in Valrico Florida. I don't usually bother with writing reviews, but I was compelled to let people know the about my experience. This company and their employees went above and beyond, not only was the repair excellent they filled my window washing tank, they put a fuse in because my turn signal was out. The fuse had nothing to do with the ac... read more

dante w.'s profile image
dante w. 
a year ago

Crash Champions 500 Frederick St Hagerstown, MD 21740 To start, I can 100% assure you that they are far from being champions. During my vehicles time there they managed to break a taillight that was not broken previously, did not notify us that they had broken it, then incorrectly repaired it instead of replacing it as if I would not notice. The bumper was painted and replaced but after a few days I noticed delamination of the paint in two areas and poor bumper fitment. The rear hatch was to be completely replaced which at ... read more

RAJ K.'s profile image
RAJ K. 
a year ago

FRAUD ! FRAUD ! FRAUD ! CRASH CHAMPIONS (18002 Bothell Everett Hwy, Bothell 98012) are group of scammers. I dropped off my car with an estimate for $ 1362.63. after 2 days i received a phone call from on of their Service advisor named " Craig Lockett" and said that i estimate go up more than 3 times to the from previous estimate and i have to repair my car from them. otherwise i have to pay them $400 to remove the repair bumper labor to fix my car anywhere else. i have no option to go to court / BBB. PLEASE DON'T WASTE Y... read more

RAJ K.'s profile image
RAJ K. 
a year ago

FRAUD ! FRAUD ! FRAUD ! CRASH CHAMPIONS (18002 Bothell Everett Hwy, Bothell 98012) are group of scammers. I dropped off my car with an estimate for $ 1362.63. after 2 days i received a phone call from on of their Service advisor named " Craig Lockett" and said that i estimate go up more than 3 times to the from previous estimate and i have to repair my car from them. otherwise i have to pay them $400 to remove the repair bumper labor to fix my car anywhere else. i have no option to go to court / BBB. PLEASE DON'T WASTE Y... read more

Frequently asked questions about Crash Champions Collision Repair

How is Crash Champions Collision Repair rated?

Crash Champions Collision Repair has a 4.5 star rating with 721 reviews. 

When is Crash Champions Collision Repair open?

Crash Champions Collision Repair is closed now. It will open at 8:00 a.m. 

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