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1003 N Museum Rd, Conway, AR, 72032, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Purchased a new 2025 Hyundai Tuscon in June. 1st- very pleased with the vehicle. Comfortable. I'm getting better mpg than the sticker stated. Main purpose of my review is for the Crain Hyundai service shop. Due to a date mixup- I arrived at the dealership for an oil change and tire rotation without an appointment. Service Advisor Ricky Reynolds was able to work me into the schedule. Very polite and professional. I really appreciated his trouble. The service bay is very clean and high tech. I received a video message from the... read more
Chase Croy was very helpful in getting what I needed after service on my vehicle was completed! My car is a necessity to me and he/they treated me as if I were special to them and as if my car were the only car there for service that day!
Shady service department. I was quoted $230 for a diag and agreeed to the price. When it came time to pay, the price and diag were double what I approved. I work for another Hyundai dealership and know how the process goes- if they’ll overcharge me that much, knowing I have knowledge on the processes, I can’t imagine the way they’re charging unsuspecting customers.
Absolute worst experience I have had with a service department. The intake process (I was on the schedule and was early) the tech the manager all gave a poor performance. I will not go back nor make a purchase from this dealership, period.
Ask for John!
Crain Hyundai of Conway has a 4.1 star rating with 903 reviews.
Crain Hyundai of Conway is open now. It will close at 8:00 p.m.
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