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Crain Hyundai of Conway
- Car Dealers
- Conway, AR
About this business
Location details
1003 N Museum Rd, Conway, AR, 72032, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
I would not consider purchasing a vehicle from this dealership again. I purchased a vehicle in mid-November through my credit union's Autoland service. At the time of purchase, the front windshield was cracked, and I was assured that this issue would be documented on the due bill and resolved without concern. Over the following weeks, I made multiple attempts--at least six--to schedule the windshield repair. I communicated directly with Larry, whom I understood to be a manager. On several occasions, I was told that the servi... read more
I have to say that I had a great overall experience buying a car from Eckert Hyundai. I am from the Houston area and spotted a car they had available online and I reached out to Tong Hung, the salesman assigned to the vehicle I wanted to purchase. For starters, Tony reached right back out to me and immediately confirmed the SUV was still there and he was able to help answer any of my up-front questions and I ended up going up to Denton to buy the vehicle and the entire process from Tony in sales and then Garrett in Finance... read more
Great experience in sales and later also in service. However, unfortunately, Caveat Emptor and let the buyer beware when it comes to the finance dept. I am sure everyone has gone through the experience of being completely worn out after days of shopping for the right vehicle, going from dealership to dealership. At So. Charlotte Hyundai, our experience was positive with Reginald in sales. After several hours we were taken for the final step with Finance. Here we were sold a bill of goods that with our Credit Scores, both ove... read more
18 months after buying a brand new 2024 Tuscan, a glass panel between the windshield and sunroof shattered and splintered or peeled upwards from the sunroof connection. Couldn’t drive it in the rain so I called the dealership, was sent to voicemail. No call back. A couple days later, I made the 50 minute drive to talk to someone in person. They said they would fix it (at no cost to me) and they put clear tape over the area so I could at least drive it until it was fixed. Part of the tape blew off a few days later when I... read more
Dear Bay Ridge Hyundai City Want to personally thank you for the following representees: Miss Taylor Sullivan Internet Contact, very helpful in communicating with me and getting my information and requirements of trade-in value to sale representative Mr. Emre Isik who took your information and made a fair value trade in allowing us to proceed with the sale of the 2026 Hyundai Venu SEL, I hope everyone who deals with you have this same respectful good experience when dealing at your business. Thank you very much, John & ... read more
Service department is the worst I have ever dealt with. I have actually been cussed out by them because they didn't service my vehicle on the day it was scheduled for service. Nor have they serviced it since. After trying to contact management, there has been no response. They don't care about customers, professionalism, or showing any sort of integrity.
Do not trust this dealership, they do not inform you that the TT&L does not include the license and registration. Had to pay $300 to register our car and they will not do anything about it. Also they do not offer your deposit back until you call a week later and ask for it. Our car was also missing rails and floor mats and it took 3 weeks for them to finally get them to us, the price is good but customer service is non existent and they do not accept responsibility for their part, $500 document fee and the documents did not ... read more
😡 Shocking and Dishonest Experience with Texan Hyundai Sales Team - William Cooper and his Manager. My recent experience with Texan Hyundai, specifically with salesperson William Cooper and his manager, was incredibly frustrating and a complete waste of my time. They displayed a shocking lack of respect for my stated requirements and medical condition, leading to a bait-and-switch that was utterly embarrassing. I had been in contact with William Cooper (Will) multiple times, clearly outlining my precise vehicle requirement:... read more
Cowling Forgotten, Ductwork Still Missing, Extra Charges - Hyundai Kirkland replaced my engine under warranty but forgot to reinstall the engine cowling and air inlet ductwork, left the air intake housing and hoses unbolted, and has now refused to replace the missing ductwork. The cowling was only put back on after I reported it, and when I called about the ductwork, Randy hung up on me after claiming it was missing when we first brought it in for repair. They reused the old serpentine belt and quoted $325 for a replacement ... read more
Frequently asked questions about Crain Hyundai of Conway
How is Crain Hyundai of Conway rated?
Crain Hyundai of Conway has a 4 star rating with 931 reviews.
When is Crain Hyundai of Conway open?
Crain Hyundai of Conway is open now. It will close at 8:00 p.m.
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