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Crain Genesis of Fayetteville

3.1

About this business

Crain is the Genesis dealer for Fayetteville, Bentonville, Rogers, and Northwest Arkansas. We offer discounts, incentives, rebates and lowest available price on new Genesis vehicles. Our Used Car Inventory is stocked with premium pre-owned autos that have been through a rigid multi-point inspection by an ASE Certified Technician before being offered for sale in our used vehicle inventory. We offer Geneses Service, Maintenance and Warranty Repair. Our master mechanics can handle maintenance, service or warranty repair. From a... read more

Location details

1919 Foxglove Dr, Fayetteville, AR, 72704, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
SunClosed
3.121 reviews
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Rosita Davydova's profile image
Rosita Davydova 
on Google
a year ago

Since buying our 2022 G70, we’ve had issue after issue and the worst part of having all these issues has sadly been the services department. From having loophole after loophole of why their “warranties” don’t cover almost every issue that comes up, never having parts for the vehicle (even in 2022), missing a coolant leak after we asked them to specifically verify there wasn’t one. Now finally taking 3 weeks to get us a part to fix our AC after promising 1wk. They scheduled us for a time another week out that needed to be res... read more

Jill Toole's profile image
Jill Toole 
on Google
a year ago
Sagar Dave's profile image
Sagar Dave 
on Google
2 years ago
Jazzdf Gmail's profile image
Jazzdf Gmail 
on Google
2 years ago

I have a 2019 genesis G90. I took the vehicle here several times because the service people kept saying Heating system "is working properly" . The service manager was not able to return my calls i had to go in person and he assure me they were going to take care of the matter but they were not able to do anything, the worst part is lying, telling me is working when they can feel NO AIR Flowing. I told them about the strong smell of antifreeze and they were not able to fix that either. Weeks later the antifreeze odor is still... read more

Bruce Watson's profile image
Bruce Watson 
on Google
2 years ago

Purchased our new 2022 Genesis GV70 3.5TT SP in October of 2021. January 1st, 2023 went to start it and the battery popped and wouldn't start. Battery is in the rear and could not open hatch to access so had towed to dealer via Genesis Connected Services. I advised the dealer it was on the way and battery was bad on Tue, January 3rd. Special battery not readily available anywhere. Despite many calls to the Service Department and others I get no answers for several days. Finally, Rick, their CRM found my car and prodded them ... read more

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Frequently asked questions about Crain Genesis of Fayetteville

How is Crain Genesis of Fayetteville rated?

Crain Genesis of Fayetteville has a 3.1 star rating with 21 reviews. 

When is Crain Genesis of Fayetteville open?

Crain Genesis of Fayetteville is closed now. It will open at 9:00 a.m. 

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