Crain Genesis of Fayetteville's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Crain Genesis of Fayetteville

3.1

About this business

Location details

1919 Foxglove Dr, Fayetteville, AR, 72704, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
SunClosed
3.121 reviews
Select a rating
Rosita Davydova's profile image
Rosita Davydova 
2 years ago

Since buying our 2022 G70, we’ve had issue after issue and the worst part of having all these issues has sadly been the services department. From having loophole after loophole of why their “warranties” don’t cover almost every issue that comes up, never having parts for the vehicle (even in 2022), missing a coolant leak after we asked them to specifically verify there wasn’t one. Now finally taking 3 weeks to get us a part to fix our AC after promising 1wk. They scheduled us for a time another week out that needed to be res... read more

Jill Toole's profile image
Jill Toole 
2 years ago
Sagar Dave's profile image
Sagar Dave 
2 years ago
Jazzdf Gmail's profile image
Jazzdf Gmail 
2 years ago

I have a 2019 genesis G90. I took the vehicle here several times because the service people kept saying Heating system "is working properly" . The service manager was not able to return my calls i had to go in person and he assure me they were going to take care of the matter but they were not able to do anything, the worst part is lying, telling me is working when they can feel NO AIR Flowing. I told them about the strong smell of antifreeze and they were not able to fix that either. Weeks later the antifreeze odor is still... read more

Bruce Watson's profile image
Bruce Watson 
2 years ago

Purchased our new 2022 Genesis GV70 3.5TT SP in October of 2021. January 1st, 2023 went to start it and the battery popped and wouldn't start. Battery is in the rear and could not open hatch to access so had towed to dealer via Genesis Connected Services. I advised the dealer it was on the way and battery was bad on Tue, January 3rd. Special battery not readily available anywhere. Despite many calls to the Service Department and others I get no answers for several days. Finally, Rick, their CRM found my car and prodded them ... read more

Frequently asked questions about Crain Genesis of Fayetteville

How is Crain Genesis of Fayetteville rated?

Crain Genesis of Fayetteville has a 3.1 star rating with 21 reviews. 

When is Crain Genesis of Fayetteville open?

Crain Genesis of Fayetteville is open now. It will close at 8:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com