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Crabtree Jewelers
- Consumer Goods
- Raleigh, NC
About this business
Location details
4325 Glenwood Ave, Raleigh, NC, 27612, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
At first, the staff came across as nice, a little pushy, but clearly focused on making the sale. We bought our ring sets, which looked nice in the store, but as soon as we got to the car we noticed a few Swarovski stones were already missing. Over the next few days, more kept falling out. When we went back to the store to address it, the salesman completely denied it could have happened and basically told us there was nothing they could do. We spent a bit on these sets, and for the diamonds to be falling out within days is u... read more
He replaced my Movado watch's battery and 1 hour later I came back and told him my watch was not working. He said my watch needed to be cleaned and he charged me $25 more. It was already getting late so l didn't have time to check my watch after he cleaned it, but later I realized he basically band-aid my watch, putting clear tape on my watch to keep the bottom cover from falling off, an issue I didn't have prior. I would advise against bringing any expensive watch here to get serviced.
He replaced my Movado watch's battery and 1 hour later I came back and told him my watch was not working. He said my watch needed to be cleaned and he charged me $25 more. It was already getting late so l didn't have time to check my watch after he cleaned it, but later I realized he basically band-aid my watch, putting clear tape on my watch to keep the bottom cover from falling off, an issue I didn't have prior. I would advise against bringing any expensive watch here to get serviced.
Bought a pathetic tennis chain for it to break the first time wearing it and the man had the nerve to say I just shouldn’t wear this kind of jewelry. No refund or exchange even though it was within the first 5 days. Terrible service, terrible jewelry and all a scam
Bought a pathetic tennis chain for it to break the first time wearing it and the man had the nerve to say I just shouldn’t wear this kind of jewelry. No refund or exchange even though it was within the first 5 days. Terrible service, terrible jewelry and all a scam
Frequently asked questions about Crabtree Jewelers
How is Crabtree Jewelers rated?
Crabtree Jewelers has a 2.1 star rating with 58 reviews.
When is Crabtree Jewelers open?
Crabtree Jewelers is open now. It will close at 9:00 p.m.
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