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Crab Shack

4.0

About this business

Location details

7601 River Rd, Newport News, VA, 23607, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 11:00 p.m.
Tue11:00 a.m. to 11:00 p.m.
Wed11:00 a.m. to 11:00 p.m.
Thu11:00 a.m. to 11:00 p.m.
Fri11:00 a.m. to 11:00 p.m.
Sat11:00 a.m. to 11:00 p.m.
Sun11:00 a.m. to 11:00 p.m.
4.03,645 reviews
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Nigel Boyd's profile image
Nigel Boyd 
8 years ago

My family and came in last week for dinner. All of our food was cold and not up to par. Our waitress was wonderful and very understanding and was very apologetic. None of the food seemed fresh. It looked like it was from Walmarts seafood section. Very disappointed. I did pay our $125 bill (which shouldn't have been brought out to us) and tipped our waitress accordingly. Ownership, management and cook staff....get your stuff together!!! Wonderful location and a ideal spot for a GREAT seafood restaurant!!! #stepitup 

Gay Cammon Lanier's profile image
Gay Cammon Lanier 
8 years ago
Donna Dukes Brooks's profile image
Donna Dukes Brooks 
8 years ago

The wait wasn't long at all for a busy Saturday, the view was great, the good was excellent and the waitress was awesome!! Wonderful overall!! 

Meagan Saunders's profile image
Meagan Saunders 
8 years ago

I hadn't been here in years. My husband and i drove 45 mins to go to dinner here and got the worst service. It took 10 mins to get a drink each time I could catch the waitress attention to refill it. She walked past my empty glassess 5x before she even spoke. We had to ask for silverware and napkins. We got 3 napkins to go with 12 jimmies(that were served cold), doz oysters and crab dip. We had to ask for a bucket for discarded shells, we had to ask for claw crackers, we had to ask another waitress for a box bc ours was no w... read more

Darrel Heaton's profile image
Darrel Heaton 
8 years ago
John E. Ovington's profile image
John E. Ovington 
8 years ago
Mary Miller Ivanovich's profile image
Mary Miller Ivanovich 
8 years ago

Location and setting are very nice, right on the water. However the food left much to be desired. Fried tuna bites were very good, but the seagood platter of fish, shrimp and oysyers was not. Oysters were decent, but the rest of the seafood was bland and tasteless. She-crab soup had a good base but I could find very little crab. Service was excellent the night we dined at the restaurant. 

Sandra Holderbaum Toporek's profile image
Sandra Holderbaum Toporek 
8 years ago

Well ordered a dozen steamed oysters. Guess the cook couldn't count. Only got 10. Otherwise good food. Been many times. Last time watched the dolphins. 

Ruth Brown's profile image
Ruth Brown 
8 years ago

Frequently asked questions about Crab Shack

How is Crab Shack rated?

Crab Shack has a 4 star rating with 3,645 reviews. 

When is Crab Shack open?

Crab Shack is open now. It will close at 11:00 p.m. 

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