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Crab Shack

4.0

About this business

Location details

7601 River Rd, Newport News, VA, 23607, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 11:00 p.m.
Tue11:00 a.m. to 11:00 p.m.
Wed11:00 a.m. to 11:00 p.m.
Thu11:00 a.m. to 11:00 p.m.
Fri11:00 a.m. to 11:00 p.m.
Sat11:00 a.m. to 11:00 p.m.
Sun11:00 a.m. to 11:00 p.m.
4.03,627 reviews
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Ken Martin's profile image
Ken Martin 
7 years ago

Food was awesome waitress was awesome very pleasurable experience wonderful sunset to see as well 

Theresa Harvey's profile image
Theresa Harvey 
7 years ago

Good food tastes home cooked. 

Apryl Tee's profile image
Apryl Tee 
7 years ago

Horrible service! & whatever male claimed to be the manager needs to be in another business. Never would I recommend a place with such awful service. The servers didn’t even want to take my parties order. Their lost🏾 Thanks for comping whatever appetizers that were delivered.... 

Ck Rideout Gular's profile image
Ck Rideout Gular 
7 years ago

Most likely will never return! 

Chelley Emmons's profile image
Chelley Emmons 
7 years ago

Was there Saturday after a day on the beach with a friend. My simple cocktail of vodka/cranberry/soda was delivered wrong twice. Our appetizers were brought out 30 minutes apart, and two pretty quick to make entrees (steamed shrimp and a tuna steak sandwich) took over an hour to arrive. It wasn't very busy at all. Our server was very apologetic, and the kitchen manager comp'ed the late appetizer, which was nice, but when we asked to speak to the manager/owner, he came to the table with a shitty attitude and made it clear he ... read more

Devante White's profile image
Devante White 
7 years ago

The snow crab legs were over priced, I received the snow crab legs cold and they were small clusters. The waitress, was clueless, they ran out off soft shell crab on Saturday, a little after 1 PM, the waitress brought my sister two bad tasting sodas and the waitress said she was told earlier that the carbonate was bad, I will never eat there again. The female older manager was not understanding or didn't seem to care. 

Ebony Thompson-Perry's profile image
Ebony Thompson-Perry 
7 years ago

on 6/24/18... the experience at this establishment was awful... we were there for over 2 hours and some people orders were taken others were still waiting for their orders to be taken. a waitress assured that we will be taken care of ( which was a lie) once the manager finally made it to our table he was very very rude there was no customer service at all . this experience ruined my friends birthday gathering. 

Nan Robbins Brewington's profile image
Nan Robbins Brewington 
7 years ago

👍👍👍👍 

D Kevin Eisenhauer's profile image
D Kevin Eisenhauer 
7 years ago

We had some pretty good blue crabs today but they would have been better with the right tools and condiments. 

Frequently asked questions about Crab Shack

How is Crab Shack rated?

Crab Shack has a 4 star rating with 3,627 reviews. 

When is Crab Shack open?

Crab Shack is closed now. It will open at 11:00 a.m. 

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