CPI Security Systems of Raleigh's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

CPI Security Systems of Raleigh

4.4

About this business

Message from CPI Security Systems of Raleigh CPI has been protecting families and businesses since 1976 and is the largest locally owned and operated security company in the Southeast. CPI has invested over nine million dollars to create the most advanced central monitoring station in the country, located in Charlotte North Carolina. Its only purpose is to serve CPI customers with the fastest response time during a burglary, fire or medical emergency, and to provide the best in Customer Care. More about CPI Security Systems ... read more

Location details

5150 McCrimmon Pkwy #401, Morrisville, NC, 27560, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.41,126 reviews
Select a rating
Chase Z.'s profile image
Chase Z. 
11 years ago

I have had my CPI system for 6 mths now and unfortunately had a ton of issues; promised things by the sales rep (smoke detectors would work from old system) that did'nt happen, a ton of feed back so bad the rep could not hear us over the alarm 2 way option, failed service calls and bad customer service from David at the NC office. The alarm itself is GREAT, the customer service is not! Chase (Atlanta) 

purple m.'s profile image
purple m. 
12 years ago

they are the highest priced alarm company when comparing to other companies for the exact same services . When I went to cancel they used many many scare tactics to try and convince me I was making a bad decision and they were the best and to stick with them. Stay away they seem polite and caring but it is all an act. 

art bar's profile image
12 years ago

Worst company to work with in Greenville, SC 

Solid Builders's profile image
Solid Builders 
14 years ago

Best Bang For Your Buck-Great Service, Great Product – I shopped around and found CPI to be the best bang for your buck and they are a NC based business not corporate. Mike Moffit is who I worked with 919-669-8144 and he was a pleasure to work with. On time for the meeting, was flexible and very honest about what we really needed as far as equipment was concerned. He didn't try and sell me on something I didn't need. After 6 months of using there service I am very happy with CPI security and highly recommend them to anyone. 

Gutted's profile image
15 years ago

Sales error – Just had a near-terrible experience with CPI before we even had the service installed. Local salesman came to the house and gave us the spiel. We decided to go with CPI for several reasons, and then when the topic of deposit payment came up, my wife and I explained that we didn't have the money in our bank account at that time because we had just spent so much on moving into our first house. Xxxxx was quick to assure us that it wasn't a problem at all, and that he understood completely. He promised that he woul... read more

johnstephens's profile image
johnstephens 
16 years ago

best service in the Carolinas – I have done alot of shopping for home security and found that CPI is the best choice and value with the quality of their equipment and installation, and the amount of equipment they included. Their customer service is quick to respond and courteous. The security consultant was professional and knowledgeable. The two way voice microphone/speaker is extremely nice since I dont have to be home or get to the phone for CPI to confirm if their is a burglar in my house. They included fire, burglary a... read more

jasonmhood's profile image
jasonmhood 
16 years ago

Great until we got Digital phone, and rude once we decided to move companies – My Family has been with CPI for 7 years, durring that time we have had no issues. However 6 months ago we switched to Digital Phone. At that time we began to experience issues, we had to have workers out atleast once a month, often times multiple times within a month. We finally had enough of paying for a service we couldn't use. We contacted CPI to cancel Service, they scheduled someone to come get the motherboard from our box. When Tim Cogdill c... read more

Frequently asked questions about CPI Security Systems of Raleigh

How is CPI Security Systems of Raleigh rated?

CPI Security Systems of Raleigh has a 4.4 star rating with 1,126 reviews. 

When is CPI Security Systems of Raleigh open?

CPI Security Systems of Raleigh is closed now. It will open at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com