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Cozy Hollow Vacation Rentals
- Hospitality
- Big Bear Lake, CA
About this business
Location details
40409 Big Bear Blvd, Big Bear Lake, CA, 92315, United States
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The location is great! The outside looks nice, the inside is decent. Now with that being said... We reserved like a month ahead yet when we got there we had to wait about an hour or so because our cabin wasn't ready yet. We literally walked into them cleaning the cabin when we got there. Another thing was the Jacuzzi in the downstairs bathroom had a hole in it making it unusable not to mention that the bathroom door also had a hole in it as if someone had punched it or something. The microwave was dirty and greasy and the li... read more
Location is awesome. Service sucked. I was extremely disappointed with my stay at the Cozy Hollow Vacation Rentals in Big Bear. The experience was entirely negative. There was no on-site staff—only slow email communication, and they took forever to respond. Despite booking for four people, we only had two towels. The cabin was freezing at 33°F, and the heater did not work. They provided a tiny heater that barely warmed the bathroom, let alone the cabin. It was miserable. You might save a little on the booking, but you’ll spe... read more
I am writing this as i am in the room that i booked right now (cabin #11). It is 44 degrees in here right now and the heater is not working. We have tried everything as per the instructions and still nothing. How do you expect people to stay in a room with the weather this cold without a heater? Not to mention the fact that this is definitely not what I paid for but it is definitely not worth the risk to stay the night when it is freezing cold in here. When something as important as a heater is not working, the least I expec... read more
I stayed here over the weekend for a bachelorette. It was a very cute cabin, and I love the aesthetic. The hot tub was nice and I like how there is an entryway to the rooms. So it was convenient way out to get down to the hot tub or outside from your room. Pricing is fair!
Frequently asked questions about Cozy Hollow Vacation Rentals
How is Cozy Hollow Vacation Rentals rated?
Cozy Hollow Vacation Rentals has a 4 star rating with 105 reviews.
When is Cozy Hollow Vacation Rentals open?
Cozy Hollow Vacation Rentals is open now. It is open 24/7.
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