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Cox Healthplans
- Business Services
- Springfield, MO
About this business
Located in Springfield, Mo., Cox Healthplans offers a wide range of medical insurance options. It offers various programs and services relating to risk management, customer service, decision making and control of fixed costs. It offers various products, such as Kids First, and group and individual plans. Its provider network encompasses the entire 25 county Southwest Missouri area, including more than 20 hospital facilities and over 900 physicians. The network specializes in locally owned and managed hospitals, physician-dri... read more
Location details
B, 3200 S National Ave, Springfield, MO, 65807, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I work for Cox since 2019, have their plan, the amoun you have to pay out of pocket for everything is ridiculous. I've been needing to have my gallbladder removed beacuse of gallbladder stones attacks and have to keep skipping it because I don't have the 4k they want out of pocket for the surgery. The worst insurance you can get is this one.
Customer Service is excellent. Helped me with my questions.
If I could give 0 stars, I would. I have not had a good experience. They did not want to cover my husband’s open heart surgery (they said it was elective). After over a year later, they paid for it. They changed where I could get lab work done and did not tell me that it would be billed under hospital. What should have been a $60 copay is now costing over $1,000. I have asked for a list of labs where I could go that would be a copay, but they have yet to respond . I would not recommend this insurance company!
The worst insurance ever!!!!! If I could give it a minus I would, it’s just the same as not having any.
My wife has stage 4 cancer. She has a team of doctors and many appointments. We recently had to change to this insurance company because our previous company decided to not have any of her doctors in their network. We have had to contact Cox twice about separate issues. Both times the people we had to deal with were very efficient and quickly resolved the issue. One of her medications was not being paid for. The gentleman that took the call actually reviewed the claim while on the phone and while my wife was on hold he calle... read more
Frequently asked questions about Cox Healthplans
How is Cox Healthplans rated?
Cox Healthplans has a 1.7 star rating with 27 reviews.
When is Cox Healthplans open?
Cox Healthplans is open now. It will close at 6:00 p.m.
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