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Cowboys Alamo City Harley Davidson
- Motorcycle Dealers
- San Antonio, TX
About this business
Location details
11005 North, I-35, San Antonio, TX, 78233, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Had a great time performing this last Saturday for everyone and the staff were very helpful and polite. See everyone in June
Recently bought a used bike. was told by sales person "all used bikes have been gone over by the service department, complete with a complete fluid change". I go 2 miles, check the oil, BLACK. so much for the fluid change. I ride on, and soon realize the front brakes are fried. They make a HORRIBLE sound, Rotor burnt black and blue, lever loses pressure.
Called to service department to see if my tires were under warranty. Talk to the gentleman there he looked it up. over the phone told me bringing the bike tires are covered. He assured me it would be taken care of. got there service guy told me they can't cover me! Took the in from Devine Texas. Sucks to be lied to! Their excuse was the guy came from sales he didn't know any better. And I bought my bike from there.thanks.
Business response:
Hey Phillip Hernandez, we are sorry to hear about your experience recently. The Extended Protection Plan you purchased does cover tires, however there are limitations regarding the condition of the covered tire. I have shared your comments with our Service Manager, Charlie and he would like you to call him at your convenience to discuss. We are confident that we can make you a happy customer again!! Our dealership # is 210-646-0499.
Rode down from Arlington, my girl and I rode for lunch and my bike went kaput as soon as I exited Callahan and 410. CAC sent out a tow truck got me in at 1500 on Monday bike was fixed by 1030 Tuesday morning. If their sales department is anything like the service department I'd be inclined to get my next bike in San Antonio... Talk to Ruben in the service department great guy.
Business response:
Basilio Rosales III, when you do get ready to get that new bike, Alamo City is the place to get it! Thanks for the kuddos!
Helpful people! Nice show room. Knowledgable sales people.
Frequently asked questions about Cowboys Alamo City Harley Davidson
How is Cowboys Alamo City Harley Davidson rated?
Cowboys Alamo City Harley Davidson has a 4.6 star rating with 1,880 reviews.
When is Cowboys Alamo City Harley Davidson open?
Cowboys Alamo City Harley Davidson is open now. It will close at 6:00 p.m.
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