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528 South Citrus Avenue, Covina, CA, 91723, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 8:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Unscrupulous salesman ****** ******* and the Manager ***** ******** in no better! They sold a car to a mentally disabled and visually impaired elderly man whom they knew could not see and that he had a mental disability and to make things more clear after they took 15k they drove him to his home so as not to be liable for a death! I have an are filing official complaints against this establishment
Sent our daughter to get a routine oil change and she was taken advantage off. What should have been a simple appointment turned into a $2000 bill. Our daughter who is 16, was asked to sign binding documents in a deceitful way, ***** ****** who she worked with was promising things were going to be free of charge, pressuring her that things were necessary. When she asked ***** to confirm with my husband before proceeding, she didn't do it. Though she did take the time to ask my husband if we wanted to approve a $19 dollar new... read more
Sent our daughter to get a routine oil change and she was taken advantage off. What should have been a simple appointment turned into a $2000 bill. Our daughter who is 16, was asked to sign binding documents in a deceitful way, ***** ****** who she worked with was promising things were going to be free of charge, pressuring her that things were necessary. When she asked ***** to confirm with my husband before proceeding, she didn't do it. Though she did take the time to ask my husband if we wanted to approve a $19 dollar new... read more
Volkswagen of Oak Lawn promised to reimburse me for a defective tire. They never sent me a check. They also withheld the overpayment that they told me I would receive within 10 days. They were rude and would switch me around to different people and I was never able to get a clear explanation as to why I did not receive a refund. VERY POOR TREATMENT!
I brought my car in at 7000 miles as there was an issue with the transmission. This resulted in me needing a new transmission in a brand new car. When I got the car back it was filthy inside and out and they left if with on empty with gas after having to drive it 30 miles to test the new transmission. Shame on the delarship and brand.
Always professional providing excellent service in a beautiful, friendly environment.
I cant say enough good things about the service department here! From start to finish, the team went above and beyond to take care of me. My car had a major issue, and even though its well past the factory warranty, they dug deeper and discovered the repair was fully covered under the emissions warranty. (PZEV) That meant I got a complete engine replacement at no cost to me something I never expected on a car this far out of warranty. (******* mi)The communication was professional and honest, the process was handled smoothly... read more
Disgusting Thieves - Avoid at All Costs!I had the misfortune of dealing with this car dealership, and I can confidently say they are nothing but a bunch of con-men. My wife and I wasted an entire morning with them, thinking we had a solid agreement to sell my used car for $9,200, contingent on an in-person inspection.When we arrived, they inspected the car and presented us with an itemized estimate of repairs they claimed were necessary, totaling around $1,000. I did not agree with their assessment, but what happened next wa... read more
Ive been searching for a new VW vehicle for over a week and found that Volkswagen of New Port Richey had two listings that matched what I was looking for. Wanting to be thorough, I called the dealership and gave them two different stock numbers to confirm availability. The employee placed me on hold and confirmed both were in transit, but assured me they would call once they arrived.Three days later, I was contacted and told one of the two vehicles had arrived oddly, it had been misplaced at the ******* dealership next door.... read more
Covina Volkswagen has a 4.4 star rating with 817 reviews.
Covina Volkswagen is open now. It will close at 8:00 p.m.
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