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Coverage Direct
- Insurance
- West Des Moines, IA
About this business
Coverage Direct is an innovative regional independent insurance brokerage serving Iowa and surrounding states. As a technology focused agency, Coverage Direct gives our customers the freedom of choice while providing superior service and professional advice through whatever form of communication our customers prefer.
Location details
1776 22nd St #203, Ste 203, West Des Moines, IA, 50266, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
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I was reluctant to switch insurance agents because I thought they were all the same. Boy, was I wrong! I can’t recommend Zach Mefferd and the staff at Coverage Direct highly enough. After listening closely to my coverage needs, they provided exactly the recommended protection, saved me a significant amount of cash, handled all the details smoothly, and made the transition seamless. Afterwards, Megan Simons followed up to be sure my coverage was safely in place and I feel like a valued client — service I never had with prior ... read more
Coverage Direct is an amazing company. First starting off with Coverage, Zach didn’t try to push additional services (like Volcano Insurance or anything absurd) to my account. He listened thoroughly to what I have and what kind of coverage I need. I was provided a custom video breakdown of a comparison of two different options. It was nice to have agents listen to what I need and make sure it is the best fit. Zach also informed me that they will continue to look for the best rates and company to get my insurance through. Thi... read more
They are always there when you need them. The Coverage Direct team is always looking out for you. When our rates were going to go up with our current carrier, the looked into different coverage and cost savings and presented them to us before we even saw the increase. You never have to worry about wether they will go the distance. And that is why we will always be loyal customers for life.
Zach and his team are awesome to work with. We've been with them for a while now and have moved all of our insurance to CD. Their customer service is second to none and you won't find better pricing. They know their stuff and have helped us navigate through the insurance world to find the perfect coverage for all our needs. You won't be disappointed!
You guys are awesome, and your customer service is impeccable. We refer you to anyone and everyone that mentions switching insurance agents or is having any issues with their current firm. Keep it up!
Frequently asked questions about Coverage Direct
How is Coverage Direct rated?
Coverage Direct has a 4.9 star rating with 130 reviews.
When is Coverage Direct open?
Coverage Direct is closed now. It will open on Monday at 8:30 a.m.
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