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Covenant Children's Urgent Care

2.5
  • Lubbock, TX

About this business

Location details

5202 82nd St, Lubbock, TX, 79424, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 10:00 p.m.
Tue10:00 a.m. to 10:00 p.m.
Wed10:00 a.m. to 10:00 p.m.
Thu10:00 a.m. to 10:00 p.m.
Fri10:00 a.m. to 10:00 p.m.
Sat10:00 a.m. to 10:00 p.m.
Sun10:00 a.m. to 10:00 p.m.
2.5176 reviews
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Desiree Martinez's profile image
Desiree Martinez 
a week ago

I’m extremely disappointed with the experience I had at this urgent care center. I initially brought my child in due to illness, and at the time, I was told to call back if he ended up needing to miss additional days of school so a school excuse note could be extended. Unfortunately, when I did just that, the front desk staff was unhelpful and rude. When I received a follow-up call, I was told that a note could not be provided, and when I mentioned what I had previously been told, the staff member claimed the conversation ha... read more

July Chambers's profile image
July Chambers 
a week ago

I would put 0 stars for how me and my daughter were treated at this clinic my daughter is only 1 she's tiny for her aga and she's not been feeling well I took her to this clinic bc its close to my house and my poor baby was running a high temp of 104 I freaked out and when I walked in the lady at the front was so rude while I tried explaining were she may have gotten it and I thought that I had given it to her so I felt horrible and tried explaining she cut me off and said "well this clinic is only for children not sick adul... read more

Laura Johnson's profile image
Laura Johnson 
a month ago

I’ve been to this clinic multiple times with my son. While it’s never very busy when we’ve visited, the wait time once you’re in the room is extremely long—much slower than it should be. On top of that, the staff has not been very courteous during our visits. Overall, the service and professionalism here leave a lot to be desired. When the doctor finally arrived she was super sweet. 

Mia D.'s profile image
Mia D. 
2 months ago

I’ve been coming to this Covenant location in Lubbock for years whenever my children need medical care. Usually, the experience is smooth, and we’re in and out. However, my recent visit on the evening of July 23rd was frustrating enough that I feel the need to speak up. We arrived, I filled out paperwork, and we were called back within five minutes — they weren’t busy. The woman who called us back is someone I’ve seen multiple times before. She is African American, wears glasses, and has a large Afro. I don’t know her name, ... read more

Anai Avila's profile image
Anai Avila 
3 months ago

Great service 

Frequently asked questions about Covenant Children's Urgent Care

How is Covenant Children's Urgent Care rated?

Covenant Children's Urgent Care has a 2.5 star rating with 176 reviews. 

When is Covenant Children's Urgent Care open?

Covenant Children's Urgent Care is closed now. It will open at 10:00 a.m. 

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