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Covenant Children's Urgent Care
- Lubbock, TX
About this business
Location details
5202 82nd St, Lubbock, TX, 79424, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 10:00 p.m. | |
| Tue | 10:00 a.m. to 10:00 p.m. | |
| Wed | 10:00 a.m. to 10:00 p.m. | |
| Thu | 10:00 a.m. to 10:00 p.m. | |
| Fri | 10:00 a.m. to 10:00 p.m. | |
| Sat | 10:00 a.m. to 10:00 p.m. | |
| Sun | 10:00 a.m. to 10:00 p.m. |
I’m extremely disappointed with the experience I had at this urgent care center. I initially brought my child in due to illness, and at the time, I was told to call back if he ended up needing to miss additional days of school so a school excuse note could be extended. Unfortunately, when I did just that, the front desk staff was unhelpful and rude. When I received a follow-up call, I was told that a note could not be provided, and when I mentioned what I had previously been told, the staff member claimed the conversation ha... read more
I would put 0 stars for how me and my daughter were treated at this clinic my daughter is only 1 she's tiny for her aga and she's not been feeling well I took her to this clinic bc its close to my house and my poor baby was running a high temp of 104 I freaked out and when I walked in the lady at the front was so rude while I tried explaining were she may have gotten it and I thought that I had given it to her so I felt horrible and tried explaining she cut me off and said "well this clinic is only for children not sick adul... read more
I’ve been to this clinic multiple times with my son. While it’s never very busy when we’ve visited, the wait time once you’re in the room is extremely long—much slower than it should be. On top of that, the staff has not been very courteous during our visits. Overall, the service and professionalism here leave a lot to be desired. When the doctor finally arrived she was super sweet.
I’ve been coming to this Covenant location in Lubbock for years whenever my children need medical care. Usually, the experience is smooth, and we’re in and out. However, my recent visit on the evening of July 23rd was frustrating enough that I feel the need to speak up. We arrived, I filled out paperwork, and we were called back within five minutes — they weren’t busy. The woman who called us back is someone I’ve seen multiple times before. She is African American, wears glasses, and has a large Afro. I don’t know her name, ... read more
Great service
Frequently asked questions about Covenant Children's Urgent Care
How is Covenant Children's Urgent Care rated?
Covenant Children's Urgent Care has a 2.5 star rating with 176 reviews.
When is Covenant Children's Urgent Care open?
Covenant Children's Urgent Care is closed now. It will open at 10:00 a.m.
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