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Cousins USA Moving & Storage - Lauderhill, FL
- Movers
- Lauderhill, FL
About this business
At Stevens Worldwide, we believe in letting our reputation speak for itself. With over 110 years in business and 15,000 families moved each year, Stevens has earned its place as one of the nations best household moving companies. Designed to meet your familys unique household moving needs and budget, our highly trained experts offer a full suite of moving services that ensure the safe transport and delivery of your belongings. From cross country to out of state moves, packing to storage, the team at Stevens is dedicated to h... read more
Location details
3551 NW 15th St, Lauderhill, FL, 33311, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 p.m. to 8:00 p.m. |
 RecommendedPart 1 of our move went without a problem. Everyone associated with the company has been a true professional!Â
Business response:
Thanks Jeff! Happy to be of service. Looking forward to part 2.Â
Cousins did a great job for me. If you want a company that will personalize your move and pay attention to detail, they will take care of you. This was my first big out of state move so I was a bit nervous. In addition, needed storage for 3 months until my new house 800 miles away was ready. Cousins took care of everything. I highly recommend them.Â
Business response:
Thanks Yates! Glad we were able to help.Â
They damaged four pieces of my furniture on delivery.. Damage claims process is a joke.. they have a third party company which has no customer service, claim process is deliberately made to be extremely cumbersome and difficult.... still waiting for a response for over a month...Â
Business response:
We care about doing the best to please all our customers, and clearly, this is never the type of experience we would want anyone to be left with. We have been in business for 25 years and pride ourselves on our 100% satisfaction guaranteed on the services we provide. Please contact us so that we can respond to this manner in an appropriate manner. We do not want our customers to be left feeling this way after any service that we provide. If you would like to call our customer care manager directly, you can reach them at 888-... read more
Business response:
Hi, Ellen, We appreciate you taking the time to share your concerns. This does not sound like the high-quality customer service our family-owned business is known for, and we would like to have the opportunity to make things right. We'll reach out to you offline to continue the discussion.Â
DO NOT USE THESE GUYS. THIS COMPANY IS YOUR WORST NIGHTMARE, THE MOVER YOU DRED, THE STORIES YOU HEAR FROM PEOPLE BUT DONT THINK ITS GONNA HAPPEN TO YOU-TOTALLY HAPPENS. CHARGED FOR PACKING DIDNT PACK, WAS SUPPOSED TO HAVE 3 GUYS, ONLY SENT 1- WITH NO TRUCK. TRUCK DIDNT SHOW UP TO COMPLETE MOVE ON CONTRACTED DAY. FULLY EXECUTED SIGNED CONTRACT STATES “PAY WHEN TRUCK ARRIVES AT DESTINATION “ BUT THEY ASKED FOR PAYMENT IN FULL A WEEK AHEAD OF TIME AND THREATEN TO NOT DELIVER AND HOLD YOUR BELONGINGS ( and charge you for storag... read more
Being ontime, friendly, professionals who understand it does not matter how humble the job. It needs to be done right. Burn, John, Johnny and Detri made sure my property was properly packed and transported. Every single item arrived as originally packed. In other words a perfect five star service. Thanks Clement. Regards. Manuel DotelÂ
Business response:
Thank you very much Manuel! Happy to have been of service.Â
It was a wonderful Experience they work very hard they never took a break and they were wonderful very impressed they were the best I recommend them anytime anyplace thank you so much wonderful jobÂ
Business response:
Thank you so much for the kind words Maria!Â
My aunt recently moved and scammed her. First they demanded more money to move even though there was signed contract for a set amount, then each mover demanded 100 dollars each as a tip and when she didn’t comply they told her she would never see her stuff again. They took advantage of a older women just trying to move closer to her family. What a horrible thing to do at a time like thisÂ
Scott Pinto here moved from Frisco 306 to Flagler 501 at Wilton Station tomorrow my review comes out this will not be a good review unless I hear from someone very quicklyÂ
Frequently asked questions about Cousins USA Moving & Storage
How is Cousins USA Moving & Storage rated?
Cousins USA Moving & Storage has a 4.3 star rating with 384 reviews.Â
When is Cousins USA Moving & Storage open?
Cousins USA Moving & Storage is closed now. It will open on Sunday at 12:00 p.m.Â
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