Courtyard Phoenix West Avondale

Forestt 

on Google

a month ago

The set up of the room was extremely odd, I was upset with the cleanliness of the room, there was hair in the shower and items under the ac unit so it gave me the impression it isn’t looked over and cleaned too well. No USB charging stations anywhere in the room which isn’t dyer but I’ve never been in a room without them. I had to charge my things by plugging them into the tv. Depending on the hour the desk personnel was either smiling or dismissive not everyone was entirely friendly. I was over all disappointed with this st... read more

Gail O 

on Google

a month ago

We are Marriott regulars going on 40 years - but this stay was largely disappointing. We were greeted warmly by staff, which was honestly the best part of our stay. On first glance, the rooms were visually impressive: good-sized, and with a clean appearance. However, there was overuse of chemicals throughout this hotel (think: heavy bleach smell throughout property, and overpowering febreze-type product sprayed on bed linens, to include pillows); WiFi was broken (IT tech husband discovered SSL Certificate was expired); no mi... read more

Samantha Girtz 

on Google

2 months ago

After reading the reviews, I booked apprehensively for the hot tub & “stay for breakfast” rate. The rooms are fine, nothing to write home about. The pull out sofas are *very* firm - be prepared for that! I booked the “stay for breakfast” rate. This meant breakfast for 2 adults & children in the room was included. We headed to the bistro, I asked the staff what we should expect and she looked at me as though I was asking her to build a spaceship. Completely dumbfounded. I’m assuming this act, usually ends with families buying... read more