Courtyard Memphis Collierville

Connor Dougherty 

on Google

a month ago

Worst customer service possible. I stayed there and there was a 7 hour power outage and someone either pulled the fire alarm or there was a small fire. The fire department came and we were all outside for an hour at 1 am. Power was out from 10 PM to 4 am? I was unable to charge my dead phone, and the hotel alarm clock did not have batteries as it should for this exact reason. I missed my return flight home. Not only did I spend more money on booking a second flight to get home. I wasted my money at this hotel for no reason.... read more

Nicole Breedlove 

on Google

5 months ago

This was a perfect stay. They went above and beyond for us. The desk worker was very friendly and welcoming, and let us know there were cookies and lemonade in the lobby, even though it was almost 9pm. The room was clean and there were enough towels. The only negative was I forgot to request a room not near the elevator, and the elevator dinged and kept me awake because our room was right across from the elevator. I asked if I could switch rooms the next day, although I admitted this was my fault for forgetting to request so... read more

April Wacaster 

on Google

3 months ago

Room is spacious! Facility is very clean. Check in was surprisingly fast. Location is part of a shopping area with a few restaurants nearby, but it's more "out of the way" than I would prefer. Ice machine was hard to find; better signage would have been appreciated. But if that's the biggest negative you can say about a property, they're getting a LOT of things right! 

Brenda Ball 

on Google

3 months ago

The hotel is very nice and welcoming. The staff was great especially Eric who worked at the front desk. The rooms were so comfortable and had everything you would need for an overnight stay. There is a pool and a sauna, I did not use them but they looked inviting. Definitely recommend. 

Andy Havener 

on Google

3 months ago

The front desk clerk was short with me. She said my corporate card was declined and I then asked her to check it again and she said you input the numbers.... The card worked worked she handed me my key card said the elevators were to the left didn't take the time to explain amenities restaurant hours or anything else. Housekeeping is very good