Courtyard Kansas City Country Club Plaza

Dave D 

on Google

5 days ago

Let me start with a warning that there is NO free hotel parking. We had to pay $25 a night for parking managed by a third party. If I had known that there was paid parking, I would not have booked this hotel. This hotel is in a nice location but the hotel itself is quite dated. The guy at the front desk was not the friendliest person in the world, but I'm not surprised any more these days. We had a king room, and after taxes, it was close to $200 a night. It's not worth it for a hotel with no breakfast. Will not return. 

Chicheri 

on Google

a week ago

Well located. Nice rooms but… it’s impossible to switch off the air conditioning , apart from the continuous noise all day long I was kick precisely because of the air conditioning and in this place you have double of it when is not necessary at al. Despite the outdoor temperature being around 10°C/50°F, the system keeps blasting cold air unnecessarily. The worst part? When I asked the front desk for help, their response was simply: “No, we can’t switch it off: Sorry. 

Antonio Evans 

on Google

a week ago

I stayed here for a work trip and decided to extend my stay by one additional night to spend time with a friend. My friend paid for that extra night using his own card, but somehow the hotel still charged the extra night to my work card on file. When I noticed the mistake, I called to get it sorted out, but was met with incredibly poor customer service. Not only were they unhelpful, but the attitude was basically, “just deal with it.” No accountability, no real effort to resolve the issue. This kind of billing mix-up is unac... read more