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Courtyard Columbus West
- Hotels
- Columbus, OH
About this business
Location details
2350 Westbelt Dr, Columbus, OH, 43228, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
First thing we noticed was our room smell like smoke. Our refrigerator was so small you couldn’t put any food in the fridge. Smallest refrigerator I ever seen. Tv remote did not work. Smoke detectors was coved up with tape so it couldn’t work. Beds were nice. Lady at desk acted like it was an inconvenience to talk to me. Over all very disappointed in this hotel. Bathroom shower had no hot water!
There are multiple problems with this property. Yes, it's older and has changed brands a couple of times but that's no excuse. There is visible...unrepaired water damage to the interior roof and walls as well as debris on the floor (I've stayed here a few times over the last 2 and one half years and it's still there and unrepaired); the ice machine on the third floor is STILL inoperative; I got ice from the second floor machine, and it had black stuff on/in the ice. I wouldn't recommend using the ice for anything except a co... read more
The service at this property is intermittent at best. I had a lousy experience before the ownership change then decided to try it again in November of 25 and updated my review noting the upward change. Based on that I booked it today. Unfortunately this location is going downhill again. The lock for the sliding door is broken in my second room. The first room I was assigned when I got to it the door it was open. I can only imagine how they treat a non Ambassador member if this is what we get.
MULTIPLE VEHICLES BROKEN INTO! Parked along a main road in front of security cameras and vehicle got broken into along with Several others all in the front of the hotel. No call from staff, police, no one informed us of anything. Found out the next morning when we found the windows shattered and a report number from police on the vehicle. You think hotel would inform us. No care at all so it must happen often. Wonder how people are able to break into almost every vehicle parked in the front of a hotel with security cameras o... read more
DO NOT STAY HERE!!! NEGATIVE STARS! There is water damage all over the ceilings on every floor. The pool area roof was leaking while it was raining. Drunk/high guests on the first floor by the pool, were making it unsafe for children to be in the pool. Over 30 cars got broken in to at this hotel and the hotel next door. This happens all the time here from what they said at the front desk, they dont do anything about it. They allow this to happen. DO NOT EVER STAY HERE! If I could give this negative stars I would.
Frequently asked questions about Courtyard Columbus West
How is Courtyard Columbus West rated?
Courtyard Columbus West has a 4.1 star rating with 1,272 reviews.
When is Courtyard Columbus West open?
Courtyard Columbus West is open now. It will close at 6:00 p.m.
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