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Find the safe, sound, and reliable certified used car you've always desired at Courtesy On Wheels. Our used car dealership in Lexington, KY, provides you top-notch vehicles at the prices you want. We put the fun into buying a new-to-you car!
3701 Nicholasville Rd b, Lexington, KY, 40503, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 8:00 p.m. | |
Tue | 9:00 a.m. to 8:00 p.m. | |
Wed | 9:00 a.m. to 8:00 p.m. | |
Thu | 9:00 a.m. to 8:00 p.m. | |
Fri | 9:00 a.m. to 8:00 p.m. | |
Sat | 9:00 a.m. to 7:00 p.m. | |
Sun | Closed |
The worst customer service on the planet. When I bought my new car in 2019 I was told about all of the customer service awards the dealership has won. Hogwash. I have yet to experience any. Trying to get ahold of the service department is impossible. When I finally did reach someone he, Chris, could have cared less. I told him about the hype of the great customer service that I haven’t received he said well I work in the service department. My response was, oh, so you don’t offer good customer service. He was silent. Do NOT ... read more
Business response:
Thank you for your recommendation! We are thrilled to hear about your experience with our team!
This car lot is a joke! The salesman that came out to “help” me was very rude and acted like he wanted nothing to do with me. He didn’t even try to get me approved, told me that no matter where I went I wouldn’t get approved. (I was approved by 2 other places, was just trying to explore my options.) he told me that I should go ahead and go bankrupt, said it was the only way I could get into anything and that it would be a junker. Would not recommend this place to anyone!
This place is complete garbage. I was with my brother the other day trying to find him a car and this older guy came out to “help” us. He was super rude saying no one would be interested in approving my brother for anything because of his history. With people sitting around he was telling what I felt like is private info to everyone. (Although he’d been approved several times before. We were just checking our options) He was super super rude. We left there immediately and he got a vehicle that same day from a different place... read more
Bought a vehicle back in January and Courtesy still has not produced a title. I have called multiple times and continue to get the run around with excuse after excuse. First it was because of COVID then apparently Courtesy sold it without the original title and had to request another but that was back in April. I have stopped in to speak to manager but one is never available. Apparently the lady who handles titles has been out (this will be the third week I have been told she is out)and no one else can do her job. Courtesy d... read more
Great Service 👍 I loved my experience with them. And GREAT Deals ! I will deal with them on my next purchase!
cool funny friend cyrus
I worked with Simo & Chris and they were awesome! Got me in a nice SUV with brand new tires, low mileage, and 3rd row! We love it, they even went the extra mile and got my interest rate dropped for 17% to 6% that’s huge!!!! Will definitely be returning in the future, they made buying a car easy & treated us like royalty, they especially catered to my 2 year old daughter while there, everyone was super nice! 10/10 recommend
Courtesy On Wheels has a 4.4 star rating with 589 reviews.
Courtesy On Wheels is closed now. It will open at 9:00 a.m.
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