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Courtesy Ford Service
- Automotive
- Portland, OR
About this business
Specialties: Courtesy Ford Lincoln offers many automotive products and services to our customers, which is why we are one of the most popular new and used car dealerships in Portland. Visit our website for one-stop online car shopping. Browse our inventory, chat with one of our sales associates, even apply for your car loan! Then stop by the dealership for a test drive today. Established in 1985. Courtesy Ford Lincoln is a family owned and operated business.
Location details
1313 NE 122nd Ave, Portland, OR, 97230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Won't ever go back. Took F250 in and came back with peeling paint with was not there before. Denied their responsibility. Also took Escape information pil change and they held it for two weeks! Wouldn't answer phone or allow it dealer help during Covid so they just sat on it and I had no way of retrieving car. They never did oil change wither. Called Ford Motor Co who also couldn't get through! Eventually the GM responded and gave me my car back. Never go there!
Won't ever go back. Took F250 in and came back with peeling paint with was not there before. Denied their responsibility. Also took Escape information pil change and they held it for two weeks! Wouldn't answer phone or allow it dealer help during Covid so they just sat on it and I had no way of retrieving car. They never did oil change wither. Called Ford Motor Co who also couldn't get through! Eventually the GM responded and gave me my car back. Never go there!
Alyssa from the Courtesy Ford service team is absolutely phenomenal. She is incredibly knowledgeable and helpful, particularly when explaining recalls or common repairs and advising on the best path forward to address an issue. She even printed out a repair notice that I was now out of warranty to address, and so needed to call Ford Customer Service about, and highlighted exactly what I needed to tell them I was calling about to make it easier when I did. She is also thorough in reviewing exactly what work was done and right... read more
First issue, Made a 9am appt over the phone to inspect a problem, dropped off on time and didn't hear back all day. Called at 4pm and was told they hadn't got to it. Call again noon next day, hadnt got to it. Call again 4ish, it's now on the lift (they claim) and they'll call me back. They did not. Not once did anyone volunteer an update the entire time they had it. I call again at closing and ask to pick up my car and they say it's on the lift and technician has left. I was upset at that point. Second issue, I went in becau... read more
When buying a vehicle they call you right back when in service they never call you back or it takes a long time. Took them a couple days to call me back.
Frequently asked questions about Courtesy Ford Service
How is Courtesy Ford Service rated?
Courtesy Ford Service has a 3.4 star rating with 103 reviews.
When is Courtesy Ford Service open?
Courtesy Ford Service is closed now. It will open at 7:00 a.m.
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