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County Wide Service Co.
- Heating & Air Conditioning/HVAC
- San Antonio, TX
About this business
At County Wide Service Co. make sure to look for our specials on our Facebook page and our website. We always have a seasonal specials and savings for military customers. Call now!
Location details
5410 Jackwood Dr, San Antonio, TX, 78238, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | 7:00 a.m. to 8:00 p.m. |
Not Happy We had them service our AC and for the last three years before they came our AC was working fine then a few days after that our thermostat died. Next thing I know to get it fixed, we supposedly need pay $200.00 to fix the part that was "broken". We will not work with them again and we're now trying to find another AC shop in San Antonio.
Best Service! Thank you! Best service I've received from a company in 25 years. I called two A/C repair companies that didn't return my call after a friend recommended County Wide. County Wide arrived to my house on-time, repaired my A/C with a part for under $300 on a Sunday afternoon. Now, this is what I call service! They were in and out in about 1/2 hour. Appreciate the fast, courteous and timely service! I had a very sick puppy that couldn't breathe - thankfully Countwide could fix in a jiffy. Very grateful customer.
Many technicians to deliver prompt service The best thing about them is that they have many technicians at all times to do their job. You can rely on them to be there for you whenever you are stuck with service & repair problem. I had one and called several service companies but couldnt got hold of any avaialbe technician that could come immediately. Then i called them and they were there to fix my problem.
Professional, fast and fair...ly overpriced. The reception person was very professional and they set our estimate very quickly. The service technicians came out and again were very professional. They were out within 2 days for the estimate, and had a full estimate for us the next day. The prices unfortunatly were much higher than some other companies. professional.. check, Fast... check... Fair...maybe.. but could be better.
On Sept 12, 22, I called County Wide Service ACA28066E, TACL82066R for service. My air conditioning on ********************************* quit. I told them that I thought I needed a new start capacitor. That morning they sent a service man. He verified that I needed a new start capacitor and a run capacitor. He said it would be $500 for one and I don't remember the cost for the second one, he also said that I was also low on **22. I agreed to put a pound in for $500. The costs seemed excessive to me so I went in the house and... read more
Business response:
Thank you for your concerning review. Unfortunately products available to consumers are not contract grade or quality. If they were, there would be no need for contractors or licensing by the state. Everyone would be able to procure and service their equipment themselves. This being said, some of your claims are unfortunately not accurate but we do respect your opinion and opportunity to make your review. As such, we tried everyway possible to assure you and communicate the differences between what you could purchase over th... read more
Countywide has the best technicians, especially Primo. I was however supremely dissatisfied with the call center I reached last night. I spoke with 5 different people and three of them told me that I would receive a call back from a technician shortly. They also asked if this was classified as overnight emergency service. Several individuals could not speak English very well. Ive since learned that Countywide closes at 8 and doesnt do emergency nighttime service. I also learned that there is no technician overnight to return... read more
Business response:
Thank you for your input. We are resolving the issue and have been working to rectify. We do appreciate your business and value the feedback. Completely understand your frustration and will have a resolution.
Ive been using County Wide AC for years. Anytime I have had an issue with my system they are prompt with a callbacks. They are professional, polite, and have my best interest at hand. I highly recommend them and gladly give them a 5 star rating.
Business response:
Thank you for your continued business loyalty and the 5 stars! We appreciate you business.
We have been using County wide for years and years. They do my twice yearly check *** and have installed several brand new units. They have excellent people working for them. I highly recommend them. I gladly give them a 5 star rating.
Business response:
Thank you very much for the 5 Star review and your continued business. We always appreciate feedback.
County Wide Service didi a great job. They gave me a day and estimated time. They also let me know when they were on their way. They wore a uniform with their name. Primo was very polite and asked if I had any questions. He was very efficient. Cleaned up.
Business response:
Thank you for the 5 Stars. We greatly appreciate your feedback and knowing Primo took such great care of you. Dont forget to take advantage of our customer referral program. We pay when you refer family and friends who hire us for purchases and services. We appreciate your business.
Frequently asked questions about County Wide Service Co.
How is County Wide Service Co. rated?
County Wide Service Co. has a 4.9 star rating with 1,394 reviews.
When is County Wide Service Co. open?
County Wide Service Co. is open now. It will close at 8:00 p.m.
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