County Veterinary Hospital of St Charles

Vet did not know how to treat my Golden Retriver, so I kept going back, my dog was very sick, a 

on Wellness

10 years ago

Would you recommend this provider to others? Absolutely Not Were the waiting room chairs comfortable while waiting for your pet? They were average Was this provider's staff friendly? Yes Does the provider's staff try to be helpful? Somewhat How would you compare this provider to others in his/her field that you have visited? Not good 

Vet did not know how to treat my Golden Retriver, so I kept going back, my dog was very sick, a 

on Wellness

10 years ago

Would you recommend this provider to others? Absolutely Not Were the waiting room chairs comfortable while waiting for your pet? They were average Was this provider's staff friendly? Yes Does the provider's staff try to be helpful? Somewhat How would you compare this provider to others in his/her field that you have visited? Not good 

The Card's 

on Wellness

11 years ago

This veterinarian was extremely friendly, and paid attention to both me and my pet. They really made the extra effort to make us feel welcome and at home. Parking is easy and accessible for convenience. They go out of their way to make everyone feel equally respected and cared for. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. I thought their pricing was very fair. I have been retu... read more

Anonymous 

on Wellness

11 years ago

Did you spend a lot of time in the waiting room at this provider's office? The wait wasn't terrible, but it wasn't the best Was the waiting area spacious? Yes Does this provider ever overbook appointments here? Never! They have lots of business, but they do such a great job of never overbooking. Did this provider have reasonable prices? They were decent, but not very affordable Was this provider's office easy to locate? Fairly Easy 

Anonymous 

on Wellness

11 years ago

Was this provider's staff friendly? Yes, they went above and beyond Was this provider argumentative or easily angered? Not at all, they were one of the kindest, most attentive individuals I've ever met Were you able to get answers to simple questions from this provider without scheduling an appointment? Yes Was this provider's office easy to locate? Absolutely! It couldn't have been easier! Was the waiting area spacious? Yes 

Anonymous 

on Wellness

12 years ago

Did this veterinarian fully explain your pet's condition? Absolutely, I knew exactly what my pet had and what treatment options were available. Did this provider rush your appointment? No, I was able to ask as many questions as I wanted Did this provider thoroughly explain the risks and benefits of your treatment? Yes, they made sure I had all the information I needed to make a decision Does this provider promptly return your phone calls? Yes Was this animal hospital's staff friendly? Yes, they went above and beyond 

donna 

on Wellness

12 years ago

Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy? Absolutely I learned so much and received great information on ways to improve my pet's health Was this provider's office too cold? Not at all, it was the perfect temperature Did a staff member acknowledge or greet you when you entered? Immediately! They gave me a friendly greeting as soon as I walked in Did this provider have reasonable prices? Yes Has this provider ever cancelled your appointment on you l... read more

evelyn white 

on Wellness

12 years ago

Did this provider answer all of your questions? Every question I had was answered thoroughly Was this provider's staff friendly? Yes Did you leave the office feeling satisfied with your visit? Yes Was this provider's office easy to locate? Absolutely! It couldn't have been easier! 

Anonymous 

on Wellness

13 years ago

Did you have to wait long after you arrived for your appointment? No, they were ready for me right after I arrived. Did this provider wear an obnoxious cologne? No, they didn't wear any cologne Does this provider leave you on hold for a long time when you call? No, they are really great about answering the phone right away