Country Inn & Suites By Carlson, Kansas City at Village West, Ks

J V 

on Google

6 days ago

*Rooms - updated rooms , big TvS ! , spacious suites , FAST INTERNET , rooms are going thru renovations and they are looking great. *parking lot - plenty of parking all around the building. *friendly welcoming front staff, 

Trisha Rooney 

on Google

a week ago

Had issues with an overpayment and another pymt prior that didnt "work", so we shortened our stay. Even though we were already there over a wk. We accidentally left our personal TV behind, so called and they told us it would be at front desk. Husband went all the way up there (40 mins away) just to be told they couldn't find it!!! Seriously they don't put guests items in 1 spot or call them when they find it! So now has to go back in the morning.... I guess it'll grow legs and appear in the AM. Terrible way to treat a guest ... read more

Charlene 

on Google

a week ago

This hotel is under renovation. The rooms are nice some of them. The king suite has two TVs. The one in the living room area did not work. I had holes in my walls. The room had a bad odor. When I complain they moved me to another room but the room wasn't ready when I left the hotel to go to an outing. Upon returning, staff took her upon themselves to move my things to the new room and lock me out of the old one and rented it. I then had to go to the front desk to get keys because I had tried to get in my old one and my key w... read more

Brandon Adkison 

on Google

2 weeks ago

The rooms are spacious, and there are no loud noises—you can’t hear your neighbors in the next room. I’ve been staying at this hotel for the last three weeks for work, and I’ve been happy with my stay each week. Housekeeping is always on top of things and keeps the room clean. The front desk staff is very helpful, quick, and efficient. 

Bri H 

on Google

2 weeks ago

Shelby at the front desk deserves a gold medal, she went above and beyond to make sure my stay was as comfortable and accommodating as possible. The hotel was in the middle of remodeling, and I was lucky enough to land one of the freshly updated rooms. Honestly, if all “under construction” stays were this quiet, I’d volunteer to live in remodel zones more often—I didn’t hear a single sound from the work going on, which is rare compared to other hotels I’ve stayed at. The whirlpool was the cherry on top—perfect for unwinding ... read more