This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Costco Vision Center
- Retail
- Hawthorne, CA
About this business
Location details
14501 Hindry Ave, Hawthorne, CA, 90250, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
I’m never able to get through the phone to order contact lenses
I I usually get decent service when I come to the optical counter to buy contact lenses. I went today and I was very disappointed. The lady was there named Emily.I stood there waiting she didn’t acknowledge me at all. I felt like I was invisible. What kind of customer service is that?She should be retrained!!! SMH UNBELIEVABLE 😡
I and my nicece were there yesterday for eyes exam glasses. We did not make an appoitment before so they said we will wait about 1 hour. 1 hour is not bad but we waited almost 2 hours. No explaintation, no excuse and 2 staffs in front were not nice, look like they have a lot of customers waiting so they do not care about us. Even I did not see them smile or said sorry because customers waiting too long. When I asked how long we wait more, she said few more customers and may be 45 minutes after 1 hour 30 minutes waiting in a ... read more
Wow, this may help be one of the worst experiences I have ever had. First the prescription. The doctor prescribed was wrong, which isn’t a big deal but when we went back to go fix it, the staff were completely rude about getting another appointment, but they did make another appointment for the next Day. When we showed up the next day for the appointment, they mentioned they didn’t have the appointment for us only come to find out that they put the wrong name under the appointment. I have never seen an eye staffed, so incomp... read more
I had a very pleasant experience with each employee that I came into contact with. Even had a good laugh with the doctor.
Frequently asked questions about Costco Vision Center
How is Costco Vision Center rated?
Costco Vision Center has a 3.4 star rating with 28 reviews.
When is Costco Vision Center open?
Costco Vision Center is closed now. It will open tomorrow at 10:00 a.m.
Browse nearby in Hawthorne, CA
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com