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Costco Vision Center
- Retail
- Naperville, IL
About this business
Location details
1320 S Route 59, Naperville, IL, 60564, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:30 p.m. | |
| Tue | 10:00 a.m. to 8:30 p.m. | |
| Wed | 10:00 a.m. to 8:30 p.m. | |
| Thu | 10:00 a.m. to 8:30 p.m. | |
| Fri | 10:00 a.m. to 8:30 p.m. | |
| Sat | 9:30 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Please do not come here for an exam. I know the price is cheap but your eyes deserve better. She gave me the wrong contacts and I felt extremely rushed. I honestly wish I never came here as I have a bad headache and something in my gut told me to leave. Look how bad the rest of the reviews are and I’m honestly not surprised. Costco optical is only good to purchase your glasses, but not for an exam.
Worst customer service experience ever. The saleswomen at this store has little or no knowledge about the products. Super rude and does not want to answer any question from the customers.
I went to the @costco store in Naperville the eyeglass salesmen are very rude to the customers i went to the new line to buy a new pair of glasses i felt so bad and left . I would like to make a very strong plea to @costco's HR department to correct this relationship. Yes, same thing happened last year, my parents, two children and my husband saw many people when we went there and the staff rude service is very bad, many people bother them . and was treated very rudely, and even a year later I regret such a situation
I went in for an eye exam. She claimed that my prescription had changed. Like an idiot I trusted her and I took my daughter in a couple of days later. She told her the same thing but she failed to mention that to me. I ordered glasses and she ordered contacts. Shortly after my daughter told me she said that the Dr. told her the same thing regarding her eye sight. It is impossible that we both had a miraculous improvement in our vision We are now stuck with these crappy prescriptions,glasses, and contacts. This lady doesn’t k... read more
Frequently asked questions about Costco Vision Center
How is Costco Vision Center rated?
Costco Vision Center has a 2.5 star rating with 43 reviews.
When is Costco Vision Center open?
Costco Vision Center is closed now. It will open at 9:30 a.m.
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