This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Costco Vision Center
- Retail
- Charlotte, NC
About this business
Location details
2125 Matthews Township Pkwy, Charlotte, NC, 28105, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:30 p.m. | |
| Tue | 10:00 a.m. to 8:30 p.m. | |
| Wed | 10:00 a.m. to 8:30 p.m. | |
| Thu | 10:00 a.m. to 8:30 p.m. | |
| Fri | 10:00 a.m. to 8:30 p.m. | |
| Sat | 9:30 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Worst customer service!! You gotta wait 1 hour to get addressed…!!! So stuppid !!! Worst attitude from staff !! Definitely not a COSTCO STANDARD CUSTOMER CARE !!! I don’t recommend this place at all.
This place is sooooooo slow. I just want to get a contact reorder. App says 3-6 min wait. I am now over 25 min with everyone chatting it up and no movement.
Great prices and service,. Jay is very knowledgeable and helpful. This is our second time buying glasses at Costco optical another great experience and great prices with very helpful staff, my glasses were a little large for the case probably because of the additional brain material anyways the young lady helping me offer to find another case I said it was not necessary but she insisted gave me an extra case that was very nice.
I had a great experience with Joseph at the optical department. He was very friendly, helpful, and patient. He took the time to answer all my questions and made sure everything was perfect with my glasses. I’m giving him five stars because no one else was as nice and always smiling like he was. Excellent customer service and such a pleasant attitude — thank you, Joseph!
Have purchased many glasses from the Costco Optical department. They have great optometrists and a great selection of glasses.
Frequently asked questions about Costco Vision Center
How is Costco Vision Center rated?
Costco Vision Center has a 3.4 star rating with 44 reviews.
When is Costco Vision Center open?
Costco Vision Center is open now. It will close at 8:30 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com