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Costco Tire Center
- Automotive
- Glenview, IL
About this business
Location details
2900 Patriot Blvd, Glenview, IL, 60026, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:30 p.m. | |
| Tue | 10:00 a.m. to 8:30 p.m. | |
| Wed | 10:00 a.m. to 8:30 p.m. | |
| Thu | 10:00 a.m. to 8:30 p.m. | |
| Fri | 10:00 a.m. to 8:30 p.m. | |
| Sat | 9:30 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
This place is a joke! It takes at least 5 phone calls for anyone to answer the phone. Once the tires were mounted, my tire pressure light was still on and was told it would turn itself off after a few miles. It did not! Took it to my mechanic who turned off the indicator light and he said one of the tires was not filled completely. They also did not provide tire caps even though my old tires each had one. When I arrived to pick up the car, I waited 10 minutes for someone to help me check out. Poorly run place.
Horrible experience. On the first wheel, the kid couldn’t get a lug nut off. Insisted that I had to take the car to another mechanic shop to loosen all of the lug nuts for him! Since I had already ordered the tires and waited for them to arrive, I made an appointment with another mechanic for two days later and had the lugs loosened. They came right out with the air wrench. No issues. Then drove back unsafely with loose lug nuts. The Costco employee said to leave the car. Got a ride home. Then they call me to come back becau... read more
Came here 10:30 am for new tire installation. Now it's 1:40pm and finally done. I was about to give 1 star but the way how the technician treated me including apologies and some discount was pretty satisfying so here are 5 stars.
You can’t beat Costco on prices, guarantees or services. We got tires from them and the prices were more than competitive. But love the free tire rotations every 6,000 miles. Everything is good until they forget to call us when the car was ready. We waited until near closing and ask. Not a big deal.
Today, I had a flat tire at the Costco in Patriot, and I cannot thank Vanessa, the manager, and Bill from the tire center enough for their amazing help. Vanessa immediately stepped in to assist me, and Bill went above and beyond by swapping out my spare tire and patching the old one. Their kindness and professionalism truly made my day. This is exactly why I always choose Costco—because of incredible people like Vanessa and Bill, who are always ready to provide quality service and lend a helping hand.
Frequently asked questions about Costco Tire Center
How is Costco Tire Center rated?
Costco Tire Center has a 2.7 star rating with 21 reviews.
When is Costco Tire Center open?
Costco Tire Center is closed now. It will open at 10:00 a.m.
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