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Costco Tire Center
- Automotive
- Anchorage, AK
About this business
Location details
4125 DeBarr Rd, Anchorage, AK, 99508, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:30 p.m. | |
| Tue | 10:00 a.m. to 8:30 p.m. | |
| Wed | 10:00 a.m. to 8:30 p.m. | |
| Thu | 10:00 a.m. to 8:30 p.m. | |
| Fri | 10:00 a.m. to 8:30 p.m. | |
| Sat | 9:30 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Never pick up the phone during working hours
ordered winter tires online and when they arrived nobody called me to schedule an appointment. i had to schedule one myself upon seeing the email. it would be two weeks out, but a friend had ordered tires after me and received a call to schedule an appointment after they arrived. they somehow got an appointment the next week while i had to wait another two weeks. i then called to figure this out, in which they said they would bring my tires to the front so i can pick them up since im not going to wait as that is ridiculous. ... read more
Person at the front counter was less than helpful today. Asked for winter tire options with the intention or ordering, but he seemed less than interested in assisting - I understand it's busy season, but they made it seem like I was an inconvenience from the onset of our interation. That said, I've always ordered by tires from Costco Tire Centers in the past due to the price and good service - even knowing it's often weeks before an appointment is avaialble. However, if being assisted to simply order tires is enough of an is... read more
Time of service was after 7pm. Had a terrible experience with the customer service at the tire center. I understand it is a busy season for the employees but it is no reason for ANY Costco employee to treat their customers like idiots, or incompetent. Yesterday I went in to try to schedule a tire changeover and waited in line patiently while the front desk was unattended for over 7 minutes as customers filled the waiting area. After finally reaching my turn to schedule the tire changeover the employee helping (I believe his ... read more
Probably the worst customer service I’ve ever experienced. We just left this location after the person at the desk (Alan or something like that) was extremely rude. We just started using Costco tires last year and couldn’t remember what tires we had ordered and he made some kind of quip about how we’d had to have ordered them from Canada, which I’m sure is true, but the tone of voice he used was very harsh along with giving us very annoyed facial gestures. Instead of making us try to guess and belittling us new people for no... read more
Frequently asked questions about Costco Tire Center
How is Costco Tire Center rated?
Costco Tire Center has a 3.3 star rating with 118 reviews.
When is Costco Tire Center open?
Costco Tire Center is open now. It will close at 8:30 p.m.
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