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2201 Senter Rd, San Jose, CA, 95112, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 8:30 p.m. | |
Tue | 8:00 a.m. to 8:30 p.m. | |
Wed | 8:00 a.m. to 8:30 p.m. | |
Thu | 8:00 a.m. to 8:30 p.m. | |
Fri | 8:00 a.m. to 8:30 p.m. | |
Sat | 8:00 a.m. to 7:00 p.m. | |
Sun | 8:00 a.m. to 7:00 p.m. |
worst custumer service ever and the guy in charge or supervisor really rude he needs classes on customer service i will give them 0 stars
Major waste of time and unprofessional, they try to sell you most expensive tires and other stuff then can't provide service due to crazy reasons. Every staff member gives different info and no consideration to people's time having to go back and forth.
The parking lot is a warzone, The reserved spots for the tire center are completely full. Even if you have an appointment, it's still a 1 to 2-hour wait for a simple tire repair. They didn't even bother to call or text me once my car was ready. I guess at least my tire did get repaired, and it did have appointments available within a reasonable timeframe unlike most other Costcos here. [Edit: I did get an SMS that my car was ready... 30 minutes after I'd already picked it up.]
One star! Absolutely the WORST experience at the Costco Tire Center on Senter Road in San Jose! Let me paint you a picture: I booked an appointment to get my tires replaced, which was already a pain because their system is clunky. Showed up on time, and then the waiting began... and began... and BEGAN. FOUR HOURS of my life wasted. To make matters worse, I had to Uber back and forth from home because who wants to spend 4 hours in tire purgatory? That's $100 down the drain, thanks Costco! Finally, I get called up to the coun... read more
Costco Tire Center has a 3.3 star rating with 183 reviews.
Costco Tire Center is closed now. It will open at 8:00 a.m.
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