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Costco Tire Center
- Tires
- San Jose, CA
About this business
Location details
2201 Senter Rd, San Jose, CA, 95112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:30 p.m. | |
| Tue | 8:00 a.m. to 8:30 p.m. | |
| Wed | 8:00 a.m. to 8:30 p.m. | |
| Thu | 8:00 a.m. to 8:30 p.m. | |
| Fri | 8:00 a.m. to 8:30 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | 8:00 a.m. to 7:00 p.m. |
!! WORST MISTAKE !! This was hands down the worst experience I’ve ever had with a tire service. First, scheduling was a nightmare. I had to reschedule multiple times just to get an actual appointment. One of their employees even gave me a 9:15 AM appointment, and when I arrived, I was told that time “wasn’t possible” — their own scheduling system allowed it, but they refused to honor it. When they finally checked my tires, they were unable to fix the issue. Instead, they called me multiple times, exaggerating the problem and... read more
Staff was short and unhelpful Waited on hold for 30 minutes just to call back and get an immediate response They were just being lazy and didn’t want to help
Avoid this shop they are maybe underpaid and not interested in doing any work. Saturday evening and they hold up the line stalling until clock runs out. Telling every customer they dont have their tire and they cant order it cause the customers are easy going or have a language barrier and dont know they are making stuff up and just trying to get out of there. After that nonsense I went to the Master tires around the corner open 24/7 a tiny one person shop got in and out in 15 minutes with replaced tire. Not that hard. Its n... read more
Went in to get a car battery for my Prius. The guy gave us the wrong battery even though my bf and I clarified if it’s the same one for all Prius. He said yes. Other car shops said it’s different for Prius/make and model. Such a waste of time and effort. If they can’t get this right, then who knows if they are taking care or servicing your cars properly. Good luck guys and safe driving! Update: ZERO STARS!!!! Called back to tell them the guy gave us the wrong battery. He then says the Sunnyvale location has the correct batte... read more
worst custumer service ever and the guy in charge or supervisor really rude he needs classes on customer service i will give them 0 stars
Frequently asked questions about Costco Tire Center
How is Costco Tire Center rated?
Costco Tire Center has a 3.3 star rating with 187 reviews.
When is Costco Tire Center open?
Costco Tire Center is closed now. It will open at 8:00 a.m.
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