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5801 W 16th St, Minneapolis, MN, 55416, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:30 p.m. | |
| Tue | 10:00 a.m. to 8:30 p.m. | |
| Wed | 10:00 a.m. to 8:30 p.m. | |
| Thu | 10:00 a.m. to 8:30 p.m. | |
| Fri | 10:00 a.m. to 8:30 p.m. | |
| Sat | 9:30 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Super quick drop off and pickup - tires came very quickly. Employees were professional and kind. Tires were a great price.
1 hour and 45 minutes after our appointment for putting on new tires they finally got around to it. They called asking for the key to unlock the lug nut. I understand that they couldn't find it in the truck and I didn't know where to tell them since I had never used it. They said they would pull it out of the bay since they couldn't put on the news tires but that took another half hour. No apology. The lack of respect for my time was a real disappointment. I know Costco is a good deal for tires but the service is horrible.
My first appt they said they were 3 hours behind schedule. Ok, whatever. It happens. Rescheduled. I just checked in for my 2nd appt and they said they are 1.5 hours behind. Meanwhile my tires are held hostage, I can't take them elsewhere
Even with an appointment it took over 3 hours for them to START replacing tires. Same experience twice. There's also nowhere to really hang out while you wait besides the food court.
Costco Tire Center has a 3.1 star rating with 123 reviews.
Costco Tire Center is open now. It will close at 8:30 p.m.
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