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Costco Tire Center
- Tires
- Madison Heights, MI
About this business
Location details
30550 Stephenson Hwy, Madison Heights, MI, 48071, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:30 p.m. | |
| Tue | 10:00 a.m. to 8:30 p.m. | |
| Wed | 10:00 a.m. to 8:30 p.m. | |
| Thu | 10:00 a.m. to 8:30 p.m. | |
| Fri | 10:00 a.m. to 8:30 p.m. | |
| Sat | 9:30 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Made an appointment a week in advance to replace tire pressure sensors, was told they had the parts in stock. Drove 30 minutes all the way to my appointment to be told "oh sorry its our busy season we dont have any sensors in stock". Could have at least called me this morning to reschedule my appointment or let me know. Not professional
Nikki at customer service tires mad8son heights amazing... very helpful very professional
HORRIBLE CUSTOMER SERVICE. I wish I can give negative stars. I’ve been dealing with Costco for over 10 years and this tire center is the worst. Costco is usually known for their good customer service and this tire center is a direct contradiction for what Costco stands for. They rang up the price of my tires wrong 3 times and after debating with them for over 3 hours and 3 visits, they still ended up over charging. No one at this location knows how to do their job and definitely need some basic training.
Worst customer service ever. I have gone twice at this point to get balancing done because it wasn't done right at the installation to begin with and had to leave each time due to the wait. They keep blaming it on staffing issues. DON'T book the appointment if you have staffing issues!! So unprofessional.
Frequently asked questions about Costco Tire Center
How is Costco Tire Center rated?
Costco Tire Center has a 3.5 star rating with 125 reviews.
When is Costco Tire Center open?
Costco Tire Center is closed now. It will open tomorrow at 10:00 a.m.
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