Costco Tire Center

luis terrazas 

on Google

3 weeks ago

Noah was rude. After purchasing a set of tires and having an appointment scheduled for installation I came to drop my vehicle off and was repeatedly asked if I had already purchased the tires or if I was told the tires were in stock. I was given an appointment immediately after purchasing and was continuously asked such an idiotic question even when presenting a receipt. They managed to leave the left rear tire of our vehicle at 14 psi. Amateurs. . 

Ruibo Sun 

on Google

5 months ago

Merced Costco Terrible Manager ADAM I have always appreciated Costco’s great value and customer service, but my recent experience at the Merced location was disappointing. I had an interaction with a manager named Adam, and unfortunately, his approach was less than professional. Instead of providing helpful assistance, he came across as dismissive and unapproachable. While I understand that managing a busy store can be stressful, I believe that every customer deserves to be treated with respect and courtesy. A little patienc... read more

Jay Struble 

on Google

7 months ago

Had an appointment for 130 to have TPMS replaced. Arrived at 115, they said we are extremely busy it will be an hour to an hour and a half. Walk around Costco, get a call at 1:50 saying they needed to replace two TPMS sensors. I said go ahead. Over an hour later I am still waiting. I watched the service tech drop my Denali wheels face to face without a care in the world. They had all the tires on and then had to remove the two tires they put new TPMS sensors in and changed them again. This place is a joke. They have no idea ... read more

Yasin Akkoç 

on Google

11 months ago

Touo was very unprofessional and pushy on Monday, Sep 23rd around 7 pm. I ended up not buying at the end. Later on he followed me and my wife outside while I was filling my tires with air, and took a picture of my cars and ourselves. What kind of a person is this? Since when Costco employs people who may be dangerous to its customers? I’ll take my business elsewhere this time, and hoping not to see him there when I need tires again. 

Patti Silva 

on Google

11 months ago

Booked an appointment, came in NO RECORD OF APPOINTMENT, CLERK GOT NASTY WITH ME. NOW WE HAVE TO WAIT HOURS, LIKE WE HAVE NO APPOINTMENT. DO NOT USE MERCED COSTCO, MANAGER ADMITTED TO ME MERCED COSTCO IS AN UNDERPERFORMING STORE! I also was charged more than the quote for the set of tires because they had the year of the truck completely wrong. But I gave them the exact tire size off of the tire so there should be no reason for the quote to be wrong. So we ended up paying $200 more. Because they can't get the prices right or... read more