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Costco Tire Center

3.8

About this business

Location details

1445 R St, Merced, CA, 95340, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:30 p.m.
Tue10:00 a.m. to 8:30 p.m.
Wed10:00 a.m. to 8:30 p.m.
Thu10:00 a.m. to 8:30 p.m.
Fri10:00 a.m. to 8:30 p.m.
Sat12:30 p.m. to 6:00 p.m.
Sun12:30 p.m. to 6:00 p.m.
3.861 reviews
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Hyun Lee's profile image
Hyun Lee 
3 weeks ago

I don't understand why they don't fire Manager Adam. Don't understand the service that argues with so many people. It doesn't help Costco at all. Please check this case with Costco HR department. 

Briana G's profile image
Briana G 
a month ago

Adam was very rude I’m not sure if all the workers are the same but first my husband called and asked if someone spoke a different language when they said no he started to ask but was interrupted with a hold hold hold and put on hold I immediately called and was answered very quick but Adam answered the phone this time I said I have a question hope your not busy and he said kind off what’s wrong during the whole phone call he was very rude until the end when I asked for his name because I didn’t like his attitude at all, he ... read more

luis terrazas's profile image
luis terrazas 
2 months ago

Noah was rude. After purchasing a set of tires and having an appointment scheduled for installation I came to drop my vehicle off and was repeatedly asked if I had already purchased the tires or if I was told the tires were in stock. I was given an appointment immediately after purchasing and was continuously asked such an idiotic question even when presenting a receipt. They managed to leave the left rear tire of our vehicle at 14 psi. Amateurs. . 

Ruibo Sun's profile image
Ruibo Sun 
7 months ago

Merced Costco Terrible Manager ADAM I have always appreciated Costco’s great value and customer service, but my recent experience at the Merced location was disappointing. I had an interaction with a manager named Adam, and unfortunately, his approach was less than professional. Instead of providing helpful assistance, he came across as dismissive and unapproachable. While I understand that managing a busy store can be stressful, I believe that every customer deserves to be treated with respect and courtesy. A little patienc... read more

Jay Struble's profile image
Jay Struble 
9 months ago

Had an appointment for 130 to have TPMS replaced. Arrived at 115, they said we are extremely busy it will be an hour to an hour and a half. Walk around Costco, get a call at 1:50 saying they needed to replace two TPMS sensors. I said go ahead. Over an hour later I am still waiting. I watched the service tech drop my Denali wheels face to face without a care in the world. They had all the tires on and then had to remove the two tires they put new TPMS sensors in and changed them again. This place is a joke. They have no idea ... read more

Frequently asked questions about Costco Tire Center

How is Costco Tire Center rated?

Costco Tire Center has a 3.8 star rating with 61 reviews. 

When is Costco Tire Center open?

Costco Tire Center is closed now. It will open tomorrow at 12:30 p.m. 

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