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Costco Tire Center

2.5

About this business

Location details

115 Technology Dr, Irvine, CA, 92618, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:30 p.m.
Tue9:00 a.m. to 8:30 p.m.
Wed9:00 a.m. to 8:30 p.m.
Thu9:00 a.m. to 8:30 p.m.
Fri9:00 a.m. to 8:30 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
2.5123 reviews
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Vladimir B's profile image
Vladimir B 
on Google
2 days ago

Poor management! Poor service! They refused to fix a simple tire puncture, claiming it was due to a very minor alignment issue. I explained that I wasn’t asking them to fix any tire damage from misalignment - only to repair the puncture, which is covered by their warranty. They still refused and then came up with another excuse, saying they wouldn’t do it because I missed a tire rotation. It’s clear they will look for any reason to avoid doing warranty work. Very disappointing. 

Olena Melnyk's profile image
Olena Melnyk 
on Google
3 days ago

Declined us fixing a puncture because of the tire wear, even though it is not mentioned anywhere on their policy. Supervisor Joselyn was not professional and was cutting us off, manager Diane also stated that they will not fix the issue which completely against the warranty policy by making another rules 

Helen R's profile image
Helen R 
on Google
a week ago

2.6 review does tell something. Do not come here! We went there, the employees their were nonchalant, no one come to help us instead of leaving us there, then they took our car, pull out the nail, we can hear the tire is leaking, then they said they can not fix it, then asked us to drive away. Like a joke… second day, we went to America’s tire, they fixed it within 10 mins, FREE. COSTCO, hire someone better 

Michael Kwon's profile image
Michael Kwon 
on Google
2 weeks ago

I called Costco Tire Service Center at 115 technology Drive Irvine, but they dropped at the fisrt time and put the hold waiting for forever. Really bad customer support. So dissappointed 

Alicia Snyder's profile image
Alicia Snyder 
on Google
a month ago
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Frequently asked questions about Costco Tire Center

How is Costco Tire Center rated?

Costco Tire Center has a 2.5 star rating with 123 reviews. 

When is Costco Tire Center open?

Costco Tire Center is closed now. It will open at 9:00 a.m. 

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