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Costco Tire Center
- Tires
- Irvine, CA
About this business
Location details
115 Technology Dr, Irvine, CA, 92618, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:30 p.m. | |
| Tue | 9:00 a.m. to 8:30 p.m. | |
| Wed | 9:00 a.m. to 8:30 p.m. | |
| Thu | 9:00 a.m. to 8:30 p.m. | |
| Fri | 9:00 a.m. to 8:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
Be prepared the wait all day. It doesn’t matter what your apt is. It’s a non-existent concept to them. Had to wait 2+ hours after making an apt and them telling me it would be the earliest they could take someone. Just go somewhere else.
Standing here in line, I was like I wonder what the reviews are and why am I waiting so long...well, reading the reviews answered that. 2.9 stars for a Costco! Wow. First day here to get a battery it literally took 30 minutes with one person in front of me. Now today I am dropping off the battery and $15 dollars is not worth the wait. Two people before me today and I have passed the 20 minute threshold. Almost tempted to just leave the battery and go. Out of all the Costos I my area (4) this one is the absolute worst It's ju... read more
Poor management! Poor service! They refused to fix a simple tire puncture, claiming it was due to a very minor alignment issue. I explained that I wasn’t asking them to fix any tire damage from misalignment - only to repair the puncture, which is covered by their warranty. They still refused and then came up with another excuse, saying they wouldn’t do it because I missed a tire rotation. It’s clear they will look for any reason to avoid doing warranty work. Very disappointing.
Declined us fixing a puncture because of the tire wear, even though it is not mentioned anywhere on their policy. Supervisor Joselyn was not professional and was cutting us off, manager Diane also stated that they will not fix the issue which completely against the warranty policy by making another rules
2.6 review does tell something. Do not come here! We went there, the employees their were nonchalant, no one come to help us instead of leaving us there, then they took our car, pull out the nail, we can hear the tire is leaking, then they said they can not fix it, then asked us to drive away. Like a joke… second day, we went to America’s tire, they fixed it within 10 mins, FREE. COSTCO, hire someone better
Frequently asked questions about Costco Tire Center
How is Costco Tire Center rated?
Costco Tire Center has a 2.5 star rating with 125 reviews.
When is Costco Tire Center open?
Costco Tire Center is open now. It will close at 8:30 p.m.
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