Costco Hearing Aid Store

Anonymous 

on Google

a year ago

The horror of returning hearing aids! This is the opposite of what I thought the Costco return process is supposed to be. What a draconian return process. I came several times previously and tried to get the hearing aids to work well and that was their requirement, that I come back and give them a chance to make them work. So I came today to return them and got a ton of pushback and counter treatment like I was at the DMV. The lady at the counter, who is about 50 with short cropped dark hair, was so ornery with me. First, sh... read more

Michael Olivier 

on Google

a year ago

The horror of returning hearing aids! This is the opposite of what I thought the Costco return process is supposed to be. What a draconian return process. I came several times previously and tried to get the hearing aids to work well and that was their requirement, that I come back and give them a chance to make them work. So I came today to return them and got a ton of pushback and counter treatment like I was at the DMV. The lady at the counter, who is about 50 with short cropped dark hair, was so ornery with me. First, sh... read more

Steven Faires 

on Google

a year ago

I developed a problem with one hearing aid while on a long road trip. I stopped here, which was the closest location. They looked up my account, found that my hearing aid was still under warranty (barely) and handed me a replacement on the spot. Excellent service. 

Lara Hawthorne 

on Google

6 years ago

The staff here seek to fit their customers with the hearing aid best for them. Adjustments are made as needed, all with the Costco lower price and excellent guarantee. 

Manuel Ramirez 

on Google

6 years ago

Staff very friendly, knowledgeable and always try to satisfy the customer Within reason.