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Costco Hearing Aid Store

3.9

About this business

Location details

5885 Barnes Road, Colorado Springs, CO, 80922, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.99 reviews
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Jim Metcalf's profile image
Jim Metcalf 
5 months ago

Customer service is not this center's forte!!! They do the work, but it's like you are bothering them when you ask questions or more specifically seek clarification. My hearing aids were not charging. I took them into the center and they said they could not do the firmware update because the aids were not charged. I said "that is why I brought them in", because they were not charging. I was told to make an appointment to have the firmware updated and I asked why I had to do that if the aids could not be updated unless they w... read more

Mark Holzrichter (Mark)'s profile image
Mark Holzrichter (Mark) 
8 months ago

Friends said Lance is great. I'm not impressed. He hurt my ear pulling the trial aid off after the exam. The charger failed after 1 year. No replacement so I can't recharge for 7-10 days while they repair it under warranty. Update: got the charger back in 6 days and they included a new USB power module and cord. :-) 

Mark Holzrichter (Mark)'s profile image
Mark Holzrichter (Mark) 
8 months ago

Friends said Lance is great. I'm not impressed. He hurt my ear pulling the trial aid off after the exam. The charger failed after 1 year. No replacement so I can't recharge for 7-10 days while they repair it under warranty. 

Jeffrey Howard's profile image
Jeffrey Howard 
8 months ago
Pete oneill's profile image
Pete oneill 
a year ago

I can’t believe there are not more reviews. This hearing aid center treats you like a rockstar. We’ve had an outstanding level of support over the years, not just at this location, but other locations across the country, which is part of the benefit in buying from Costco. 

Frequently asked questions about Costco Hearing Aid Store

How is Costco Hearing Aid Store rated?

Costco Hearing Aid Store has a 3.9 star rating with 9 reviews. 

When is Costco Hearing Aid Store open?

Costco Hearing Aid Store is closed now. It will open tomorrow at 9:00 a.m. 

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