Corporation For International Business

CS Kim 

on Google

7 months ago

After returning to US, I Fedex CARNET back to the Boomerang Office. I was expecting a refund soon but there was no responses for more than a month. I had to made calls and calls and there was no return calls. What an uncomfortable situation. They act quickly on collecting the money but very slow to return the deposit. Refund at a store takes a few seconds and it is not complicated work. There is no reason taking a month for this simple work. Leadership problem? No management? No customer service? PS: Once Boomerang noticed m... read more

Dainan 

on Google

2 years ago

Very good customer service. Took a few days to setup and issue CPD for my motorcycle. Excellent communications from Leah, very attentive, detail orientated and prompt with messages. Nice job Boomerang Carnets! 

Stephanie Sherrod 

on Google

6 years ago

I was very impressed at the level of service for a first time customer. I never used Boomerang before and I contacted them late in the day and they had the carnet completed within the hour. Their speedy service allowed us to export a shipment on time and we got it to our customer just in time. A lot of companies talk about customer service, but few people deliver in spectacular fashon. 

Lindsey Grace 

on Google

6 years ago

Had a fantastic experience working with Boomerang. I have never had to travel internationally with gear before and wanted to make sure I had everything I would need to make it through customs. They were extremely helpful and knowledgeable, explaining the process to me and working with me to obtain a carnet specific to my needs. Best in the biz, highly recommend.