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Copeland Toyota
- Brockton, MA
About this business
Copeland Toyota, a Toyota Scion Dealershipspecializing New or Pre-Owned Toyotas including Toyota Camry, Highlander, Prius, RAVA4, Tundra, Tacoma, Corolla, Yaris and Venza. See their website for information on Inventory, Specials, Financing and Service & Parts including their On-line Parts Store
Location details
970 West Chestnut Street, Brockton, MA, 02301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Worst dealership in the country, service **** is terrible, they never answered phone after multiple calls, left voice mail, never to get a call back. You walk in and there texting away on there phones instead of calling customers back. Spoke to service manager on specific instructions on were to drop truck off, I was waiting and waiting, call back and had to get transferred to front desk to get to service **** (ridiculous) spoke with service **** and they never got message. Called General manager 3 times to to about my situa... read more
Business response:
<p>Our General Manager, ***************************, contacted **************** and discussed with him the complaint.</p><p>They had a nice conversation and resolved the issue. We have asked **************** if he has any further concerns and he did not have any.</p>
Stay as far away as you can!!!! Wasnt given proper information when purchasing the care, delivered me someone elses car, tried to rip me off $750 on the trade in vs what was agreed upon, had to chase them for the registration. No one from management contacted me- I had to reach out to them. Then the ** promises me he will make it right by getting me into the car I actually wanted at the same price due to the issues I experienced to find out my payment would be increasing by $140 a month!!!!!!!!!! What a shitshow!
Business response:
We are currently working this customer to get them another vehicle more in her price range. The vehicle that ******************** purchased had many more options than her previous vehicle, hence the payment increasing $140 a month. The new vehicle will be at our dealership within the next 2 to 3 months based upon the production levels of Toyota. We will fully have addressed ******************** concerns as soon as the car arrives.
Frequently asked questions about Copeland Toyota
How is Copeland Toyota rated?
Copeland Toyota has a 4.5 star rating with 1,782 reviews.
When is Copeland Toyota open?
Copeland Toyota is closed now. It will open tomorrow at 7:00 a.m.
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