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Cooper Heating & Cooling
- Plumbing
- Westminster, AK
About this business
Your choice for heating and cooling services since 1978. Cooper Heating & Cooling is a full-service residential and commercial contractor working in your neighborhood and along the Front Range since 1978. Gary and Rosalie Cooper founded Cooper Heating & Cooling to provide a personal touch to excellent customer service as well as heating, cooling, and in-door-air quality products that are safer for the environment. Whether you need design and installation of high-efficiency equipment or service and repair on existing equipmen... read more
Location details
11780 Colmans Wy, Westminster, AK, 80020, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I made an appt. with Cooper to come look at my furnace that another hvac contractor got working but said it needed servicing before using safely in my new home. I decided to call a Lennox dealer specifically and that led me to Cooper. About 2 hours before my appt. they called me while I am at work to ask if they could come earlier. I explained that while it did not matter to me I had to have the city water turned on in order to start the furnace water heat combo and it would not be completed by their requested time so I woul... read more
Cooper was extremely professional and knowledgeable. They were able to get a technician to my house quickly who was able to diagnose and repair my broken AC while onsite. He was also able to recommend additional solutions to further optimize my system. I give them my highest recommendation.
Cooper Heating and Cooling have been wonderful. I cannot recommend them enough!! We have had a problem with a humidifier and they are out here that day and fixing it. Great company to use!!
I have been doing business with Cooper Heating and Cooling since 1992 and they have always done an excellent job. They have done simple repair work to replacing 'builder installed inadequate' duct work, replacing furnace and AC. Techs are excellent. People you enjoy having in your home.
Business response:
Thank you for your review, ThomasRM882. We are happy to hear of your satisfaction with Cooper Heating & Cooling as we work hard everyday to WOW our customers. Thank you for your loyalty and we look forward to working with you for all of your heating, cooling, duct-cleaning, electrical and plumbing needs. Best, Cooper Heating & Cooling Your Green Team
awesome! – Cooper has done a wonderful job for us. They have worked on two furnaces in our home, and will even be replacing one of them completely under warrenty. We are VERY happy with their work and the two technicians they have sent out.
Business response:
Dear betsyb1, Thank you for taking the time to share your satisfaction of Cooper Heating & Cooling. Our goal is to exceed our customers' expectations every day. We are happy to hear of your wonderful experience. Thanks again! Best Regards, Cooper Heating & Cooling
Excellent Customer Service – I recently called Cooper Heating and Cooling to help out with a no heat call. I called in and a VERY RUDE woman (dee) answered the phone and wouldn't schedule me anything. I called back the next day, cause I still didn't have heat and spoke with a VERY HELPFUL gentleman (gary) who immediately expressed his concern for my problem he got me in that day and the wonderful technician (roger) fixed me up and got me heat.. COOPER IS WONDERFUL........hire more people like Gary and Roger!!!!!! Will use yo... read more
Business response:
Dear bruno1813, Thank you for your review! We apologize for your displeasing first interaction with Cooper Heating & Cooling, yet are happy to hear we quickly turned your experience around. Thank you for your loyalty with Cooper and thanks again for your review, as it allows us to consistently improve our team. We look forward to providing you service for your heating, cooling, plumbing, electrical and duct-cleaning needs. Best Regards, Cooper Heating & Cooling
poor business practice – I had this company come to my house to do what they called a tune up on my furnace what they actually did was take my furnace apart, show me that it was dirty try to charge me $683.00 to install a thermocouple and clean it. outrageous!!! Thats half the price of a new furnace. so instead they put it back together and did nothing but charged me for the service call. when i called to complain the service manger told me he would look into it and get back with me the following day but never did. this comp... read more
Business response:
We apologize for your recent experience. We provided a $49 Safety Inspection consisting of a furnace inspection to provide recommendations, differing from our $129 Safety Tune-Up to clean & tune the furnace. The $683 quote included the following services: clean blower wheel, clean blower motor, clean burner assembly and replace the thermocouple. We apologize for our lack of communication & miscommunication, although awareness has allowed us to improve as a team. -Cooper Heating & Cooling
Frequently asked questions about Cooper Heating & Cooling
How is Cooper Heating & Cooling rated?
Cooper Heating & Cooling has a 4.4 star rating with 14 reviews.
When is Cooper Heating & Cooling open?
Cooper Heating & Cooling is closed now. It will open on Monday at 9:00 a.m.
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