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Cool Waters Pool and Spa

4.3

About this business

We are CNY's premier pool, spa, and billiard store. Family owned and operated since 2001 in Syracuse, New York. We have three locations that serve all your needs: Liverpool, Fairmount, and Fulton. 

Location details

7380 Oswego Rd, Liverpool, NY, 13090, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
Sun10:00 a.m. to 2:00 p.m.
4.391 reviews
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Christine LaFleur's profile image
Christine LaFleur 
on Google
6 months ago

Poor customer service in the office. The young lady is very unprofessional she is slow and acts like she doesn't want to help customers. Not a way to run a Pool supply company 

Mark R's profile image
Mark R 
on Google
6 months ago

Very poor customer service in the office. The security and the manager both are very unprofessional and should not be allowed to run or operate this business. 0/10 would not recommend! 

R. M.'s profile image
R. M. 
on Google
8 months ago

We recently had a pool installed by Cool waters and I couldn't be more pleased with the entire process. From start to finish, the experience was excellent. The installation was smooth and completed on time (this after many other companies told us that we were unable to have an inground pool due to the tight space). The quality of the pool and the materials used exceeded our expectations. customer service was outstanding. The staff were always available to answer our questions and kept us informed at every step. Their profess... read more

Anonymous's profile image
Anonymous 
on Google
8 months ago

We have been long times customers, since 2012. The owner, Drew, is extremely knowledgeable and patient and gives you his full attention when face to face. He does his best to answer all of our questions and never belittles our lack of pool knowledge. Just like all seasonal businesses, they can be backed up at times, but we’ve always received great quality workmanship when Drew and the crew are on site. 

Alan King's profile image
Alan King 
on Google
8 months ago

We have been long times customers, since 2012. The owner, Drew, is extremely knowledgeable and patient and gives you his full attention when face to face. He does his best to answer all of our questions and never belittles our lack of pool knowledge. Just like all seasonal businesses, they can be backed up at times, but we’ve always received great quality workmanship when Drew and the crew are on site. 

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Frequently asked questions about Cool Waters Pool and Spa

How is Cool Waters Pool and Spa rated?

Cool Waters Pool and Spa has a 4.3 star rating with 91 reviews. 

When is Cool Waters Pool and Spa open?

Cool Waters Pool and Spa is open now. It will close at 6:00 p.m.  

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