Cool Concepts Inc

HMBL HEALTH 

on Google

3 weeks ago

Please do NOT use this company. We paid them thousands of dollars to install an A/C unit and have since had to pay thousands of dollars to fix their extremely poor work. To be specific - we had to have another company completely redo the duct work in the attic. Cool concepts basically had the air blowing freely in the attic. Then let's discuss the compressor that just blew up because the power supply was never installed correctly and the the system was overworking because of the poor duct work job they did. Lastly, they inst... read more

caroline brecheisen 

on Google

a year ago

Our air conditioner failed mid May, not the hottest part of the year but mid 80’s made it uncomfortable for sure. We called Ian at Cool Concepts and he scheduled a tech for the very next day. Dave showed up within the window of time promised, diagnosed the problem and fixed it the same day. Unfortunately, a few hours after he left it stopped working again. I called Cool Concepts after hours on a Friday night left a message and 10 minutes later, Hubert called me back. He asked me some questions and told me he would be there a... read more

Cynthia Zedaker 

on Google

a year ago

I would highly recommend using this Company. My AC wasn’t working. I called one company they wanted to charge me over $2000 said I needed to replace a bunch of parts so I called Cool Concepts for a second opinion. I was told by Norm it would cost me $350 To get my AC working again, all it needed was Freon Didn’t need any of the parts that the other company was trying to charge me for 

k westeastcoast 

on Google

a year ago

We used Cool Concepts to perform routine maintenance on our three-year-old air conditioning unit, which had been operating without issue prior to their visit. For the past three years, we had used another company for regular maintenance without any problems but decided to try a new provider. Immediately following their routine maintenance visit, our previously functioning unit failed, and the compressor was found to be grounded. There was no proactive communication from Cool Concepts regarding the problem. We were forced to ... read more

Patti Gugino 

on Google

a year ago

I was recommended to Cool Concepts Air From my sister. I had my old unit for at least 20 years and every year I had air conditioning problems. Norm and his crew came out put a new air conditioning system. Great job Norm and his crew are very professional. Very nice and very reasonable. Definitely recommend them.Patti G