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When you need a heating and air contractor in Dallas Metroplex, count on Cool Air Texas. For years, our team of experts has provided exceptional heating, cooling, and ventilation services throughout Dallas Metroplex and surrounding cities. If you need a new heating or cooling system, our team is ready to guide you and assist you with purchasing new residential HVAC systems. Call us today to learn more about our installation services, our air-conditioning system installation and repair services, as well as our maintenance ser... read more
10931 Dennis Rd, Dallas, TX, 75229, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 6:30 p.m. | |
Tue | 8:00 a.m. to 6:30 p.m. | |
Wed | 8:00 a.m. to 6:30 p.m. | |
Thu | 8:00 a.m. to 6:30 p.m. | |
Fri | 8:00 a.m. to 6:30 p.m. | |
Sat | 8:00 a.m. to 4:00 p.m. | |
Sun | Closed |
Just called to log a compliant and their customer service is pathetic.
Stay away from this fraudulent company. I got their contact through Home Depot and paid for a 2-year service. After the first maintenance visit, I was never able to schedule another appointment. They either cancel or claim to have no availability.
Ever since Sunny Service acquired the company, the level of customer service has significantly declined. Over the past two years, our experience has been nothing short of a nightmare. We had a brand-new AC unit installed by your team two years ago, and yet it has continued to break down every few months. Each time this happens, we’re forced to schedule another service visit—and are charged $99 every time, despite the unit being relatively new.
They re-scheduled my appointment 3 times and finally I had to chose another company. Now they will respond to this review with a long message to dwarf this comment.
Our experience for the last three years has been nothing but a nightmare. Three years in and we still have leaking, non working units. I wish I could go back to my window units at this point
Cool Air Texas has a 4.4 star rating with 263 reviews.
Cool Air Texas is closed now. It will open at 8:00 a.m.
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