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Cookies By Design
- Desserts
- Long Beach, CA
About this business
Location details
5205-A E Pacific Coast Hwy, Long Beach, CA, 90804, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had forgotten why I stopped ordering Cheryl's Cookies as gifts. So, I decided to send a $100+ selection of cookies (plus $26 delivery charge) to a beloved company for the holidays. Now I remember why I stopped using them. I was guaranteed delivery no later than December 20th. Today is the 23rd and the package still hasn't been delivered. Sadly, the company is closing for the holiday, so I guess the box will sit outside of the entrance until they return on the 29th. This is totally unacceptable.
Placing an order was a bit of a pain, because we had a promo code and it wouldn't work. They said you had to call it in, but after 2 days of trying, being unable to reach anyone live, and leaving unreturned messages, we gave up. My brother is in the hospital and I needed to send him something asap so I had to bite the bullet and pay $100 for 24 cookies. The pricing is absolutely outrageous, but they delivered on time and I was contacted by the local bakery who was shipping them and they were wonderful to deal with.
I have nothing but fantastic things to say about the Long Beach Cookies by Design team! CBD has been a birthday tradition in my family since I can remember and this year was no exception. When there were complications with delivery (entirely to do with FedEx and NOTHING to do with Cookies by Design), the team went above and beyond to make sure that we got to the bottom of it and was communicative with me from beginning to end. Thank you to the team!
Frequently asked questions about Cookies By Design
How is Cookies By Design rated?
Cookies By Design has a 4.7 star rating with 155 reviews.
When is Cookies By Design open?
Cookies By Design is closed now. It will open at 9:00 a.m.
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