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Cook Management

3.5

About this business

Location details

3120 Frontage Rd #400, Gainesville, GA, 30504, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.556 reviews
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Drew H's profile image
Drew H 
7 months ago

******** run business. I have been an employee for a little over 8 months. Got basically fired for asking what happens if we get hurt? Do you have workmans comp? He sent me and the other maintenance man home. You cant fire people for asking legitimate questions. And you cant expect people to climb two story buildings on the roof to fix shingles if you dont offer insurance or workmans comp. Not to mention they illegally do HVAC work. They say they are there while you fill the units, but they are just over the video on the pho... read more

Theresa H's profile image
Theresa H 
10 months ago

Tyrone P**** is a scammer I sent him my money for a place and had a appointment to meet with him on Friday afternoon to receive my keys and when I got to the office he was not there and when I reached out to him he told me a different story and he blocked me on ******** messenger so don’t rent from him. 

Vernon B's profile image
Vernon B 
11 months ago

Tyrone Price (if that’s his real name) at house Match is a complete ********He placed a tenant in my rental property and began managing the home. He collected the rent but never sent it to me (I’m the landlord). He claimed he had cancer thinking I’d feel sorry for him. He stopped answering my calls after I found out the tenant paid him the rent. He’s playing a dangerous game. Stay away 

Aaron S's profile image
Aaron S 
a year ago

Do not use *************************** as your property manager or your real estate agent. If I could give 0 stars I would. He is unprofessional, rude, lacks any empathy, understanding, or the ability to de-escalate an issue. No customer service skills whatsoever. I have been a tenant for 10 years, and he would rather lose me as a tenant than do his job. He will cost you your tenants with his mismanagement skills. 

Business response:

Although we cannot comment to the specific details of this particular situation due to our privacy polices of non-public information whereas this is a public forum; we can state we consistently exceed our clients expectations while adhering to all local, state and federal laws. As this partys particular situation was unfortunate, we strive to provide the best services to both our clients and customers. 

Monet N's profile image
Monet N 
a year ago

This man is a ******** paid 2 application fees for both tenants 170$ the next day day he stopped answering my phone calls. When I called from a different number the phone was answered but quickly hung up when found out it was me and stopped answering the phone again. Went to the location, stopped answering the door as well. Please be aware 

Binkyh's profile image
Binkyh 
a year ago

Horrible people to rent from does not keep property upkeep and charges tenants for damages that are out of their control We are sorry about the charges that you have been charged. But as per your lease you are 100% responsible for the damages. Also it outlines the steps needed to have those charges removed which you have failed to do. So thank you for the 1 star review, but we will continue to do what’s right and follow the lease no matter how much you try to bully us. 

Binkyh's profile image
Binkyh 
a year ago

Horrible people to rent from does not keep property upkeep and charges tenants for damages that are out of their control 

Business response:

We are sorry about the charges that you have been charged. But as per your lease you are 100% responsible for the damages. Also it outlines the steps needed to have those charges removed which you have failed to do. So thank you for the 1 star review, but we will continue to do what’s right and follow the lease no matter how much you try to bully us. 

Juan A I's profile image
Juan A I 
a year ago

This company sold us a house with a plumbing pipes issue on April 15 2022. The house plumbing pipe system for the second floor which affects 2 bathrooms plus the washer plumbing system was reported several times during the one-year warranty period. They came to fix the issue but only plunged the plumbing and never repaired what was causing the problem. Before the expiration of the warranty on April 15, 2023, they waited until the last minute to send the plumbers to work on the plumbing without repairing the problem. At this ... read more

Juan I's profile image
Juan I 
a year ago

This company sold us a house with a plumbing pipes issue on April 15 2022. The house plumbing pipe system for the second floor which affects 2 bathrooms plus the washer plumbing system was reported several times during the one-year warranty period. They came to fix the issue but only plunged the plumbing and never repaired what was causing the problem. Before the expiration of the warranty on April 15, 2023, they waited until the last minute to send the plumbers to work on the plumbing without repairing the problem. At this ... read more

Business response:

Regarding the plumbing issue on the house sold on April 15, 2022. During the construction of the house, the plumbing is inspected and must pass per all building codes. Upon receiving the several claims made on behalf of the owner, the builder responded to each claim within a timely manner scheduling the plumber to make a visit. Upon arrival the plumber made notes for each claim. Please see attached. Each claim was followed through and when the plumber left the system was in working order. When reviewing the plumbers notes yo... read more

Frequently asked questions about Cook Management

How is Cook Management rated?

Cook Management has a 3.5 star rating with 56 reviews. 

When is Cook Management open?

Cook Management is closed now. It will open at 9:00 a.m. 

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