Cook Children's Urgent Care Southlake

Laura Marquez 

on Google

a month ago

If I could rate my experience 0/5 stars, I would. I arrived to this location at 9:30pm with my 18 month old who had thrown up 4 times in the last hour. My daughter was lethargic and not responding to her name. I called and they suggested I bring her in. My daughter proceeded to throw up again during the check in process, and again while being looked at by the nurses before the doctor came in. Everything was fine up until the Dr showed up. Dr. Steven Leung was the rudest, most cynical, and dismissive doctor I have ever met in... read more

Carolina Smith 

on Google

3 months ago

On June 1st, we brought our 19-month-old in around 9:00 PM due to a high fever and vomiting. He was given medication for nausea, monitored briefly, and then discharged with a possible diagnosis of a stomach virus. We were told a prescription would be sent to a 24-hour pharmacy, but unfortunately, it was not received until the following morning after the this location opened, when the instructions were to give my son the medicine every 8hrs. The next day, his condition worsened—he wasn’t eating at all—so we took him to his pe... read more

Cody Riddle 

on Google

5 months ago

Psychological services were horrible. Thank you for siding with the woman actively traumatizing me because she was paying you. You are the worst kind of person.