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Cook Children's North Campus
- Healthcare
- Prosper, TX
About this business
Location details
4300 W University Dr, Prosper, TX, 75078, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We were concerned about our newborn’s breathing so we dropped into the emergency room and they took her temperature, watched her heartbeat for maybe an hour, and then charged us $1000. With insurance, we paid $1000 out-of-pocket. This is why hospitals have such a bad rep.
Our experience at this facility was an absolute nightmare, characterized by medical dismissal, poor patient relations, and predatory billing. We brought our son in for an illness, only to have our concerns completely disregarded. We were told that he looked "completely healthy" and was discharged. Rather than receiving the proper care or a comprehensive treatment plan here, we were ultimately forced to have him admitted to a completely different hospital for several days to finally get the appropriate medical attention for t... read more
I am only leaving one star so I can state that they deserve zero stars. The laziness and lackadaisical attitudes towards our 9 month old baby girl was maddening. The urgent care AND ER missed a UTI when we brought her in a week ago for a 103.5 temp. They stated that the abnormal urinalysis results were due to iodine. They sent the culture off and we didn’t hear back from them about the missed infection until a week had passed. Also, we received a random test result email with no call, explanation, or notification that we nee... read more
Frequently asked questions about Cook Children's North Campus
How is Cook Children's North Campus rated?
Cook Children's North Campus has a 3.2 star rating with 89 reviews.
When is Cook Children's North Campus open?
Cook Children's North Campus is open now. It will close at 6:00 p.m.
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